Are you having issues? Select the issue you are having below and provide feedback to Apple Music.
- The subscription sometimes lasts for less time than advertised.
- The app doesn't always add music to the queue when the play next button is clicked.
- Songs sometimes randomly freeze and don't play.
- Certain songs cannot be played and show the message "content not authorized".
- The app asks for access to personal data and doesn't provide enough privacy options.
- Songs from CDs owned by the user are sometimes greyed out and cannot be played on the iPhone.
- The app may end up driving customers away by limiting their choices.
Complete guide to troubleshoot Apple Music app on iOS and Android devices. Solve all Apple Music app problems, errors, connection issues, installation problems and crashes.
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Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Apple, developers of Apple Music.
Apple Media Services Terms and Conditions can be found at The Apple Music Voice Plan is available in the following regions: Australia, Austria, Canada, China, France, Germany, Hong Kong, India, Ireland, Italy, Japan, Mexico, New Zealand, Spain, Taiwan, the United Kingdom, and the United States. Try the Apple Music Voice plan, designed to be used with Siri, and get access to the full catalog using just your voice. Browse picks and playlists from Apple Music editors. Go deep into the music with interviews, live performances and more that can only be found on Apple Music. Explore dozens of exclusive shows, created by the most iconic names in music, live or on demand. Download and stream music straight to your Apple Watch. Take it all with you using CarPlay, and search for music using your car controls. Get unlimited access to millions of tracks, curated playlists and original content from the artists you know and love. Subscriptions automatically renew unless they are canceled at least 24 hours prior to the end of the current period. Choose “Listen Now” to quickly start listening to your top picks, recently played, suggested stations, and more. Your account will be charged for renewal within 24 hours prior to the end of the current period. Experience Lossless Audio, and hear sound all around you with Spatial Audio featuring Dolby Atmos. Fill your world with the songs, albums, and artists that define you. Follow along with time synced lyrics, and share the parts that move you in Messages. Availability and features vary by country, region or plan. Follow friends to discover what others are listening to.