Contact Apple Music

Contact Apple Music Support

Published by on 2024-03-08

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How to Contact Apple Music Customer Service/Support

Apple Music Contact Information

Listed below are our top recommendations on how to get in contact with Apple Music. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Apple Music. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



100% Contact Match

Developer: Apple

E-Mail: [email protected]

Website: Visit Apple Music Website

68.75% Contact Match

Developer: Apple

E-Mail: [email protected]

Website: Visit Apple Website





Privacy & Terms:

https://www.apple.com/legal/internet-services/itunes/




Reported Issues: 5 Comments

4.7 out of 5

By randy lewis

1 year ago

cancel my apple mucis

By Howard Waddell

1 year ago

Can i please ask why when i try and download ringtone music i get charged 99p but nothing gets downloaded

By fascinating fingers


Can you imagine any other business…

…that would ask to photocopy your address book before making a purchase? Why is it that I have to create a social profile, share my contacts without any privacy option to deny access (like with a third party app), opt out of periodic contact scraping, opt out of a fully public profile, opt out of playlist sharing, and opt out of sharing my listening history. I just want to share one playlist with one friend. If Apple wishes to monetize my personal data, y’all should be paying me, not the other way around. Apple, please apply your own rigorous privacy standards to your own apps. Lossless Atmos content sounds great though! … Update: friend’s follow request is simply not getting pushed; COMPLETELY UNABLE TO SHARE PLAYLISTS. 😡 And not to go off on a rant but Sonos integration is terrible. Sorry Apple, I don’t want a mic’d speaker in my home; I’ll never by a home pod anything, and frankly it’s kinda jerky to have a business model that aims to drive hardware sales through crappy integration with third parties. 😡😡



By tomohisaw


Music app used to work with CDs I own.

Lately there are more and more songs from CDs I own that are greyed out when trying to play on my iPhone. I am able to play them on my laptop but once I move them onto my phone, the music app says they’re not available in my region as if somehow I’ve moved regions and only some of the songs from the same CD. There seems to be no concern about fixing this since Apple Music only benefits from people buying songs they already own from the Apple Music store. I expect they will end up not being able to play any songs from CDs but will expect you to buy everything from their store. Nice that this app comes preinstalled but the more you try to control peoples choices, the more they will be forced to choose other music apps and possibly other phones altogether. Apple, you may make some things well but if this is by design, then you’re making the wrong choice and will end up driving your customers away.



By PersistentlyStalked


Can be used as spyware!!

I have no music app yet it shows that it is listening to me and playing on another iPhone thru airplay which is turned off along with Bluetooth from settings! Now my browser redirects me and this is a new phone! I had same issue in other iPhone 12pro that apple took 9month to determine I was compromised thanks to my diligence in screen shots and app analytics sent to apple. The first notification is usually a browser reroute then a pop up will come QUICKLY so you only see the warning of connection IF your on ur iPhone. Do not use this app if you have a stalker!! If you want in on the class action suit due to sideloaded app updates and remote access thru apple fake codes to verify identity and or any other malicious or suspicious activity you see! my lawyer is actively working on the case against apple due to these app security flaws and apple not allowing outside apps to monitor there ios. This will be the 2nd suit for similar activities ignored by apple! Apple has to turn over ALL events which never leave the iPhone even with a iOS restore, warrants will be issued to obtain. Check out data saved by apple under police requests for the info that is being stored. Or ask for your icloud info to download and you will confirm spyware when it won’t allow you to download any Apple iTunes media info. Help the community fix this flaw!




Have a Problem with Apple Music? Report Issue

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Why should I report an Issue with Apple Music?

  1. Pulling issues faced by users like you is a good way to draw attention of Apple Music to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Apple Music customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Apple Music.


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