UBA Internet Banking app not working? crashes or has problems?

UBA Internet Banking Status

Published by United Bank For Africa

U-Direct Retail app is the mobile app version of U-Direct internet banking,
offering easier and safer access to the U-Direct platform on the go.

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Common dislikes about UBA Internet Banking app

- Crashes many times

- Balance is unavailable

- Told user has internet issues when they have a good connection in other apps

- Useless, horrible, not user friendly, obsolete

Have a Problem with UBA Internet Banking? Report Issue

Common UBA Internet Banking Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot UBA Internet Banking app on iOS and Android devices. Solve all UBA Internet Banking app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

UBA Internet Banking iPhone Issues and Solutions

UBA Internet Banking iOS app crashes, not working, errors
UBA Internet Banking iOS app network issues
UBA Internet Banking on iOS has black/white screen

UBA Internet Banking Android App Issues and Solutions

UBA Internet Banking has errors/crashing/not working
UBA Internet Banking server network connectivity issues
UBA Internet Banking has black screen

UBA Internet Banking iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever UBA Internet Banking app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix UBA Internet Banking app crashes or not working on Iphone (iOS):

Close and restart the UBA Internet Banking app on iPhone
Update UBA Internet Banking app to the Latest Version for iOS
Uninstall and reinstall UBA Internet Banking iPhone app
Update your iPhone to the latest iOS version

Fix UBA Internet Banking on iPhone unable to connect to server/internet connection issues::

To resolve UBA Internet Banking network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix UBA Internet Banking black/white screen (blank screen) on iPhone:

Follow the UBA Internet Banking iOS app troubleshooting guide Here →

UBA Internet Banking Android App Issues and Solutions

Fix UBA Internet Banking not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent UBA Internet Banking app issues:

Force Stop the UBA Internet Banking App
1. On android, goto "Settings" » click UBA Internet Banking app. » click "Force Stop".

Update UBA Internet Banking to the latest version on PlayStore

Clear UBA Internet Banking App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "UBA Internet Banking app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch UBA Internet Banking.

Fix UBA Internet Banking unable to contact server/ UBA Internet Banking internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click UBA Internet Banking » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got UBA Internet Banking » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch UBA Internet Banking on android.

Solve UBA Internet Banking black/white screens issue on Android:

Follow the UBA Internet Banking android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at United Bank For Africa, developers of UBA Internet Banking.

100% Contact Match

Developer: United Bank for Africa Plc

E-Mail: [email protected]

Website: Visit UBA Internet Banking Website