Nubank app not working? crashes or has problems?

Nubank Status

Published by Nu Pagamentos S.A. on 2023-12-19

O Nubank nasceu para acabar com a complexidade dos bancos tradicionais e
devolver o controle da vida financeira nas mãos de cada um. Somos a maior
empresa de tecnologia em serviços financeiros da américa latina.

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Reported Issues: 1 Comments

By Theodore David Nightingale 2 years ago

O nubank app quer sempre abrir de novo

Common dislikes about Nubank app

- No support for paying bills through PDF files

- Poor customer service

- Treats customers disrespectfully

- Annoying updates

- Poor design

Have a Problem with Nubank - Conta e Cartão? Report Issue

Common Nubank Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Nubank app on iOS and Android devices. Solve all Nubank app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Nubank iPhone Issues and Solutions

Nubank iOS app crashes, not working, errors
Nubank iOS app network issues
Nubank on iOS has black/white screen

Nubank Android App Issues and Solutions

Nubank has errors/crashing/not working
Nubank server network connectivity issues
Nubank has black screen

Nubank iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Nubank app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Nubank app crashes or not working on Iphone (iOS):

Close and restart the Nubank app on iPhone
Update Nubank app to the Latest Version for iOS
Uninstall and reinstall Nubank iPhone app
Update your iPhone to the latest iOS version

Fix Nubank on iPhone unable to connect to server/internet connection issues::

To resolve Nubank network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Nubank black/white screen (blank screen) on iPhone:

Follow the Nubank iOS app troubleshooting guide Here →

Nubank Android App Issues and Solutions

Fix Nubank not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Nubank app issues:

Force Stop the Nubank App
1. On android, goto "Settings" » click Nubank app. » click "Force Stop".

Update Nubank to the latest version on PlayStore

Clear Nubank App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Nubank app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Nubank.

Fix Nubank unable to contact server/ Nubank internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Nubank » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Nubank » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Nubank on android.

Solve Nubank black/white screens issue on Android:

Follow the Nubank android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Nu Pagamentos S.A., developers of Nubank.

100% Contact Match

Developer: Nu

E-Mail: [email protected]

Website: Visit Nubank Website

61.54% Contact Match

Developer: C6 Bank

E-Mail: [email protected]

Website: Visit C6 Bank Website

About this app

O this app nasceu para acabar com a complexidade dos bancos tradicionais e devolver o controle da vida financeira nas mãos de cada um. Assim, além de estar mais seguro, você pode estar sempre no controle de tudo. E é por isso que nosso aplicativo foi criado para refletir tudo no que acreditamos. Uma experiência que fica mais completa por usarmos tecnologia própria. Controlando gastos, transações, transferências, pagamentos e emissão de boletos de forma intuitiva e integrada. Somos a maior empresa de tecnologia em serviços financeiros da américa latina. Com ele, você tem uma experiência transparente, simples e justa. Da Conta Digital ao Cartão de Crédito, de Rewards ao Empréstimo. Sem pegadinhas, tarifas inexplicáveis e sem nenhum asterisco para dizer o contrário.