Kaia Health Reviews

Kaia Health Reviews

Published by on 2024-10-22

🏷️ About: Kaia is a pain management app that offers drug-free exercises for the body and mind based on guidelines recommended by the American College of Physicians. It is designed by medical experts and personalized to each user's pain level, pain localization, and daily feedback via intelligent algorithms. The app combines a variety of mobility, strengthening, breathing, and wellness exercises to target both physical and psychological causes of pain. Kaia includes regular insights and learnings to teach users more about back and joint health, chronic pain, wellness, etc. The app uses the latest technology, including motion tracking through the smartphone camera, to track and correct movement in real-time. Kaia offers on-call professional health coaches to further assist users with insight, instruction, and motivation.


       


Overall Customer Experience 😎


😎👌🔥 Positive experience
40.1%

👿🤬😠 Negative experience
35.2%

🙄💅🫥 Neutral
24.7%

~ from Justuseapp.com NLP analysis of 2,492 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- The app is helpful for those with neck, back, or hip pain.

- The cost is low compared to other treatments.

- The Kaia Mentors (coaches) are informative and supportive.

- The Motion Coach feature is great.



Read 20 Customer Service Reviews 👿🤬😡😠💢😤

4.5 out of 5

Going In Circles

2022-05-21

I got to the assessment page that’s supposed to be your last step.I completed it and it said 100% complete. I clicked the continue button and it took me right back to the beginning of the last step. I tried a few times over and over again. I don’t know what’s wrong with it. Does it want me to lie and say that I have a pain that I don’t have? I’m confused. I wish these reviews would let you post pictures because I took screenshots. So annoying. Needless to say, I stopped crying after the fourth or fifth attempt.

I downloaded this in hopes of finding some back pain relief but...

2022-06-22

KaiaHealth won’t even let you see a single exercise before forcing you to sign up for a membership. Yes there is a free trial period of 7 days but that’s literally the only option to try anything. Every other app I’ve downloaded that required membership would give you a first set of exercise or meditation lessons etc for free to try before asking you to sign up. I deleted KaiaHealth and now I am getting spammed with emails that I can’t unsubscribe from (each time I put in a request to unsubscribe the page errors out). The exercises in KaiaHealth might be good but I wouldn’t know since KaiaHealth is so poorly constructed and the advertising is forced on you to the point you don’t even want to try it again.

Deceptive advertising

2022-07-23

I was pretty happy with the trial and I was going to pay the advertised $7 and change a month till I needed KaiaHealth but today I was shocked to see a $80+ charge on my iTunes account because KaiaHealth decided to automatically charge me for a hole year although the advertised rate was $7+ per month. I am sure some little fine print somewhere said I would be charged for the whole year but it is clearly intentional misdirection. Such a disgusting practice. I should have been more wary when I got KaiaHealth through Facebook.

Here’s your problem

2022-08-24

Offering a 7 day trial is not enough. It is simply too much to ask someone your advertising to cancel after 7 days on an ad they see on social media. The though of having to have to think about it or deal with it outweighs the POSSIBLE positive outcome. This is why I haven’t even downloaded KaiaHealth and that’s with perfect targeting, because this is something I would buy. A better business model would be to create a good teaser section that will makes a small difference in someone’s life but leaves you feeling hungry for more. If your product is truly superior and worth it. Having a free section that’s the tip of the iceberg will peak interest and not kill your sales like the 7 day trial.

At $250 a month it’s sadly an elitist app

2022-09-25

Read a lot of reviews stating that signup is required to see anything on KaiaHealth , no big deal I thought for $7/8 a month even if I forget to cancel it’s fine.

Well it’s now $250 a month on offer ! just a mere $242 increase, or 3500% which seems reasonable ! Oh but KaiaHealth has 250 exercises so only $1 per exercise per month if you don’t use the coach feature, again what a bargain. I can see a private physio twice a week for this price !!!

Feel like it’s stating the obvious but obviously not, why don’t you offer a cheaper option with no coach feature for those of us that don’t have that kind of money ?

This app is a baited advertisement

2022-10-26

You must set up a profile, giving your email and personal information before they tell you it’s almost 80 bucks a year. No ability to see more of the program than their ad screenshots you have just seen, unless you have also given them your credit card. So any kind of trial requires a credit card submission , and people are reviewing about getting surprise charged early and even if they delete KaiaHealth , their email spammed with the inability to easily unsubscribe. Will it work for your back pain? The jury is still out. Will it give you brain pain? Guaranteed, no money back.

This app is terrible and subscription options are misleading!

2022-11-27

I thought I selected a $1.99 a week option when I registered but turns out that's extremely misleading as you're actually selecting a yearly subscription. Shady subscription options aside, KaiaHealth is very glitchy. I couldn't even complete any activities I tried during the free trial, it constantly crashed. Yet I kept my subscription (still under the impression that I would be charged $1.99 a week in the meantime) hoping that it would be updated and it start to work, as the little bit I did successfully use helped. Shame on me for believing.

Felt like a trap

2022-12-28

Thought KaiaHealth would be great. Good onboarding process on asking questions about your condition then requires you to sign up.

You thought that would give you an idea of KaiaHealth , but no. Once you pass that stage, it would require you to do a free trial to sign up with their coaches and won’t give any idea on how KaiaHealth can help your back without going to the free trial. Most exercise apps would show you at least the most basic idea on how the process would go even without signing in or starting a free trial but this one doesn’t.

It felt like a trap. If I knew, I would’ve not created an account at all.

Love this app but the new price tag is ridiculous

2023-01-29

I used Kaia on and off for several months and found it extremely helpful and even fun. However, there is no possible way to justify charging $1000 per year for a subscription. I really hope this is some kind of error, but I see comments regarding the change as far back as January.... wouldn’t recommend even trying the free trial anymore unless you have $1000 burning a hole in your pocket. Super disappointed to see this happen to a good app that seemed like it could be really helpful for a lot of people 😞

Really???

2023-03-02

I seriously considered signing up for the trial and made it as far as the trial page.

You can’t give a client a free lesson? How am I to know the benefits of the program when I cannot access needed information? Difficulty with communication between clients and Customer Service has been a frequent complaint. Is there a reason potential clients are unable to see the format, tone, and general FAQs before signing up? How are clients to know who is training them?

MY company provides samples and gives a 30-day money back guarantee - and includes your shipping and handling. Our CS is open 24/7. Is that too difficult to understand and implement ASAP? I’m in severe pain and your company had been close to my last hope.

Unable to use app after paid for subscription

2023-03-31

All is good until after initial 7 day trail, I subscribed to 3 months subscription. KaiaHealth become unusable right after trial and payment. When I click on “start” to begin the exercise, it keep asking me to pick my subscription plan or sign up for 7 days free?! Such a disappointing beginning. I emailed them regarding this issue. Hope they will fix it soon.

Update: after about 6 hours I am able access my subscription. However no one responded and reply to my email. Just FYI their customer service and support is scratchy. Hope when I cancel this it will be smooth.

Really good app

2023-05-02

I feel pretty good about using KaiaHealth . I really like the interactive part so you know your doing things correctly. I also like the breathing at the end.

Decent thus far

2023-06-02

I’m in my late 50s with lower back pain from helping my wheelchair bound mom . Kaia did help relieve some of the back pain . Complaint I have is that starting from lesson 2 thru 5 it’s given me essentially the same exercises . Would like it to vary each time I do it . Also I’d like to be able to refer back to other lessons , particularly the first one , for variety if they don’t send me anything different .

Kaia Program Perfect for Me

2023-07-04

The Kaia program improved my muscle strength and reduced my discomfort that I was experiencing in my low back.
The Kaia program uses tools like:
Knowledge - which is powerful that helps me understand the dynamics of back pain.
Exercises - that improves muscles strength and relaxation to reduce muscles tightness.
Relaxation techniques - which includes a Breathing program and Progressive Muscle Relaxation program. l seen results in my first session.
Support - Kaia program provides a person (coach) that is very valuable to me and a excellent resource while in the program. l communicate by phone and email.
Thank you Kaia Program for coming into my life

Third day, significant progress

2023-08-04

I am a 62 year old male. Have had off and on back problems for 30 years. A few months ago I went through physical therapy. The drive was 30 min and the session was 45 min. My ins co-pay was $30 per visit. I learned the exercises and had to remember what l learned to do them at home. The exercises helped a lot. Recently I hurt my back doing dead lifts (never again). Versus going back to physical therapy I tried this Kaia app. I felt relief the very first time. By the third day I am walking very near normal. A normal walk looks youthful. When my back is out my walk looks like an old man. My wife does not like it when I walk like an old man. KaiaHealth is like having a physical therapist 24 hours a day. Thanks

Great app

2023-09-05

I love KaiaHealth. I had a back injury this spring and did a lot of research, downloaded KaiaHealth and tried it. I also went to physical therapy. KaiaHealth was the best (although seeing a doctor & PT is obviously necessary for individual diagnoses). If you have neck / back / hip pain, the cost is nothing for what you get. I spent so much money trying to get better, including special pillows and books. They all helped, but KaiaHealth took the prize. I still use it all the time whenever I have flare ups (and I try to use it for prevention as much as possible, too). In addition to specific yoga for SI joint dysfunction (which I was diagnosed) I thankfully have a full box of tools to heal. And, when I had a question, they responded quickly and were so friendly and helpful. Thanks!

Another tool towards self care

2023-10-07

I suffer from depression and anxiety and I’ve only been using it for about a week, but it’s soothing direction towards Relaxation has improved my sleep and overall pain levels. Honestly, I wasn’t sure if my joint pain was connected to my mental health, but KaiaHealth helps me see, understand and implement with tools to alleviate it. You won’t be disappointed.

To busy to take care of my back

2023-11-07

I’ve had back pain for many years after to slipped disks. It comes and goes, but when I sleep badly or have to much stress at work I do have back pain for sure. Kaia is a quick training session which everybody should be able to work into their daily routine with great tips and relaxation sessions. It took me a while but I hope I can stick to it!

Zero pain after 1 month

2023-12-09

I waited a couple days to share this because I wanted to make sure it wasn’t a fluke. 3rd day in a row with ZERO back pain! Literally 3-4 years of various levels of back pain. From “OMG I can’t move!” to nagging, mild discomfort. I’m sure there are a lot of programs out there that offer something similar, but Kaia worked for me. Super appreciative to the makers of KaiaHealth. It’s a bit expensive as apps go, but worth every penny! Go for it!

Great user experience and fun!

2024-01-09

I’ve been using Kaia now for a few months and thought it might be time to write a review. I’ve had a great experience on KaiaHealth and with my Kaia Mentors (coaches) who I talk with via chat. They’re very informative and supportive. I’ve had back pain for several years and no luck with other treatments so it’s great to finally have some support. The Motion Coach feature is really great too- well worth the subscription cost, which less than I spend per month on most things. Keep up the great work!



Is Kaia Health Safe? 🤗🙏


Yes. Kaia Health is very safe to use. This is based on our NLP (Natural language processing) analysis of over 2,492 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.5/5 . Justuseapp Safety Score for Kaia Health Is 53.2/100.


Is Kaia Health Legit? 💯


Yes. Kaia Health is a totally legit app. This conclusion was arrived at by running over 2,492 Kaia Health User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Kaia Health Is 85.9/100..


Is Kaia Health not working? 🚨


Kaia Health works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with Kaia Health? Post a Review




Features

- Developed by a team of doctors and pain specialists from Klinikum Rechts der Isar in Munich, Germany

- Personalized exercises based on each user's pain level, pain localization, and daily feedback

- Can be used anytime and anywhere at the user's convenience

- Combines a variety of mobility, strengthening, breathing, and wellness exercises to target both physical and psychological causes of pain

- Includes regular insights and learnings to teach users more about back and joint health, chronic pain, wellness, etc.

- Uses the latest technology, including motion tracking through the smartphone camera, to track and correct movement in real-time

- Offers on-call professional health coaches to further assist users with insight, instruction, and motivation

- Daily check-in to assess pain intensity and sleep quality

- Personalized routine of mobility, strengthening, and breathing exercises within a 15-minute session

- Demo videos for each exercise to provide optimal guidance

- Feedback system to further personalize and improve exercises

- Progress tracking to keep users motivated towards their health goals

- Physio-therapeutic strengthening exercises that stabilize the entire musculature of the spine

- Psychological relaxation exercises that target mental wellness and pain perception

- Extensive knowledge and insights on how to relieve pain, manage chronic pain, improve spine health, improve posture, build muscle, structure physical therapy, and more.

  Customer Service/Support
Developer:
Kaia Health Software GmbH

Contact e-Mail:

Website: