CamCard Status

Last Updated on 2019-11-28 by INTSIG Information Co.,Ltd

I have a problem with CamCard

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User reports:
No current problems

- Doesn't scan the account correctly

- Network connection issues

- Rarely syncs to SF right away

- Capitalizes all input

- Unable to edit email signature

- Linked In lookup not connecting

- Crashes

- Camera will be a black screen quite often

- Significant problems on issues that should be minor fix

- Won't import the scanned photo of card to Salesforce

- Features don't actually work with Salesforce lightening

Common CamCard Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve CamCard network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the CamCard App
1. On android, goto Settings » CamCard » click [Force Stop]

Clear CamCard App Cache and Data:
1. On android, goto Settings » Apps » CamCard » Storage » click [Clear Data] option. This clears both data and cache.
2. restart CamCard.

On android, goto Settings » Apps or Manage Apps tab.
Click CamCard » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto CamCard » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch CamCard