Shopify Point of Sale (POS) app not working? crashes or has problems?

Shopify Point of Sale (POS) Status

Published by on 2024-01-08

Shopify POS unifies your online and retail stores to strengthen sales
conversions everywhere you sell, streamline store management, and help you build
stronger relationships with your customers. It has all the essential features
you need to make sales, track performance, and manage customers, orders, and
inventory.


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problems reported in the last 24 hours

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Most reported problems


Reported Issues: 4 Comments

By Simone Nagel   1 year ago


We can not get check out to load. Cart can be filled but when you go to check out you get the message unable to load. Everything else is connected to the internet except teh POS

By Charlene   1 year ago


Our shopify pos crashes constantly and then won’t reopen or reconnect

By Kevin   1 year ago


Updated to new POS IPAD version crashes at opening

By Carrie Rodriguez   1 year ago


I just updated and now the app will not even open. I am panicking. I only have one device for POS


Common dislikes about Shopify Point of Sale (POS) app

- Sync issues with products

- Have to duplicate product page until it syncs

- Extra $89 per Brick and mortar above the monthly fee

- Product doesn't always pull up

- App doesn't work/update

- Price jump before holiday season

- Cut service to bare minimum (lite)

- Exchange function taken away



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Common Shopify Point of Sale (POS) Problems & Solutions. Troubleshooting Guide


   



  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Shopify Inc., developers of Shopify Point of Sale (POS).


96.15% Contact Match

Developer: Shopify Inc.

E-Mail: [email protected]

Website: Visit Shopify Point of Sale (POS) Website



About this app

Learn why retailers using Shopify grow revenue by 30% year over year by unifying online and in-store sales. • Take your smartphone or tablet to your customer—and sell anywhere in-store. • Securely accept all major credit cards, Apple Pay, Google Pay, Shop Pay, and cash. • Process all credit cards at the same low rate with no hidden fees with Shopify Payments. • Automatically apply the correct sales tax at checkout based on your store’s location. • Collect customer contacts with SMS and email receipts. • Customize printed receipts with your website URL, store hours, promotions, or store policies. • Save carts and retrieve them later to continue serving other customers quickly. • Create discounts and promo codes that span your ecommerce and retail business. • Scan product barcode labels with the camera on your phone or tablet. • Identify store staff that helped with a sale to keep track of performance. • Integrate barcode scanners, cash drawers, receipt printers, and more. • Email carts to customers to remind them of their in-store favorites so they can buy online. • Track all pickup orders from your online store and notify customers when they’re ready. • Sell inventory available at other locations and automatically calculate the right shipping rates at checkout. • Easily exchange and return items purchased online or at other locations. • Create fully-synced customer profiles so staff can give every customer a personal shopping experience with quick access to notes, lifetime spend, and order history. • Add loyalty apps to your POS to reward customers for shopping with you, both in-store and online. • Create personalized marketing campaigns via email and social media in your Shopify admin. • Manage one product catalogue and sync inventory so it’s available for online and in-person selling. • Create staff login PINs to secure access and track activity. • Use customizable role-based permissions to give staff the right level of access. • Make informed decisions with insights on your store’s daily sales performance. • Track payments to hold staff accountable for transactions by payment types and cash handled. • Generate purchase orders and transfer stock based on inventory forecasts and performance.  Shopify POS unifies your online and retail stores to strengthen sales conversions everywhere you sell, streamline store management, and help you build stronger relationships with your customers.  It has all the essential features you need to make sales, track performance, and manage customers, orders, and inventory.  With local pickup and delivery — and the ability to sell from other locations — you can reach more customers and give them seamless shopping experiences.  You have to be able to bring the physical into the digital, and the digital into the physical... this idea of unified retail is the future.  "It’s impossible to think of retail as separate.  We’d love to learn more about your business and how we can help. 



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