SFR Family Coach app not working? crashes or has problems?

SFR Family Coach Status

Published by SFR on 2024-01-15

Avec SFR Family Coach, définissez les règles adaptées à votre famille et
accompagner vos enfants dans leurs usages à tout moment et à
distance. Elaboré en partenariat avec Xooloo, dont la solution est classée
numéro 1 par le Ministère de la Famille, SFR Family est la meilleure solution
de contrôle parental pour les ordinateurs (PC / Mac), les smartphones et les
tablettes de vos enfants (jusqu'à 5 équipements g.

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Common SFR Family Coach Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot SFR Family Coach app on iOS and Android devices. Solve all SFR Family Coach app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

SFR Family Coach iPhone Issues and Solutions

SFR Family Coach iOS app crashes, not working, errors
SFR Family Coach iOS app network issues
SFR Family Coach on iOS has black/white screen

SFR Family Coach Android App Issues and Solutions

SFR Family Coach has errors/crashing/not working
SFR Family Coach server network connectivity issues
SFR Family Coach has black screen

SFR Family Coach iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever SFR Family Coach app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix SFR Family Coach app crashes or not working on Iphone (iOS):

Close and restart the SFR Family Coach app on iPhone
Update SFR Family Coach app to the Latest Version for iOS
Uninstall and reinstall SFR Family Coach iPhone app
Update your iPhone to the latest iOS version

Fix SFR Family Coach on iPhone unable to connect to server/internet connection issues::

To resolve SFR Family Coach network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix SFR Family Coach black/white screen (blank screen) on iPhone:

Follow the SFR Family Coach iOS app troubleshooting guide Here →

SFR Family Coach Android App Issues and Solutions

Fix SFR Family Coach not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent SFR Family Coach app issues:

Force Stop the SFR Family Coach App
1. On android, goto "Settings" » click SFR Family Coach app. » click "Force Stop".

Update SFR Family Coach to the latest version on PlayStore

Clear SFR Family Coach App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "SFR Family Coach app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch SFR Family Coach.

Fix SFR Family Coach unable to contact server/ SFR Family Coach internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click SFR Family Coach » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got SFR Family Coach » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch SFR Family Coach on android.

Solve SFR Family Coach black/white screens issue on Android:

Follow the SFR Family Coach android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at SFR, developers of SFR Family Coach.

52.17% Contact Match

Developer: SFR

E-Mail: [email protected]

Website: Visit SFR Family Coach Website

66.67% Contact Match

Developer: McAfee LLC

E-Mail: [email protected]

Website: Visit McAfee LLC Website

About this app

Elaboré en partenariat avec Xooloo, dont la solution est classée numéro 1 par le Ministère de la Famille, SFR Family est la meilleure solution de contrôle parental pour les ordinateurs (PC / Mac), les smartphones et les tablettes de vos enfants (jusqu'à 5 équipements gérés). Avec SFR Family Coach, définissez les règles adaptées à votre famille et accompagner vos enfants dans leurs usages à tout moment et à distance. Et le petit + : profitez de repas en famille sans smartphone grâce à la fonction « A table !