Seesaw Parent and Family Status

Last Updated on 2025-02-15 by Seesaw Learning, Inc.

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⚠️ Most reported problems ⚠️

Connection

100.0%

24 hour clock ⏰

- No integrated snipping tool for reposting responses

- No ability to store credentials for Touch ID or face recognition login

- Posting pictures and videos takes many steps

- Notifications don't always appear in a timely manner

- No ability to schedule messages for delivery at a later time

- No option to toggle between multiple children listed

- No notification for new assignments added in the app

- Glitches in the app can cause confusion and concern for parents

- Students' assignments are only visible in the student app, not the family app.

Common Seesaw Parent and Family Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Seesaw Parent and Family network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Seesaw Parent and Family App
1. On android, goto Settings » Seesaw Parent and Family » click [Force Stop]

Clear Seesaw Parent and Family App Cache and Data:
1. On android, goto Settings » Apps » Seesaw Parent and Family » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Seesaw Parent and Family.

On android, goto Settings » Apps or Manage Apps tab.
Click Seesaw Parent and Family » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Seesaw Parent and Family » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Seesaw Parent and Family