Are you having issues? Select the issue you are having below and provide feedback to Carpin.
- No email address to send and request to cancel
- Difficulty cancelling subscription
- Asking to enter nickname which is taken
Good afternoon, I have the Carpin app with my daughter. She can see me on the app, but I cannot see her. Can you give me any suggestions on how I can remedy the situation. Respectfully, John Philbin.
Help I have paid for the app but I am unable to log in, please email me back. As I have emailed already but no one has emailed me back yet. How long do you have to wait for a response?
Complete guide to troubleshoot Carpin app on iOS and Android devices. Solve all Carpin app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at MONOYOGA INC, developers of Carpin.
Stay connected with your loved ones and ensure their safety! • Pin Locations: With this app, you can track when your family & friends arrive at or leave locations. • GPS Tracker: Using the GPS tracker, you can view your family members' location history. • SOS Notifications: In case of emergency, you can send or receive SOS emergency messages, share your location to inform your family, and send help alerts to the people you choose, and they can see where you are on the map. • Battery Notification: this app notifies you of your family and friends’ battery percentage. Find your family’s current location and keep them safe! this app is a tracking app that reports you the real-time locations of your family & friends. You can track the battery percentage of their phones. • Check-In: You can check-in with your family and friends by sharing your location, and sending texts or photos to your family. Using reliable GPS data, this app draws a safe circle around your family members and instantly notifies you of any location change. An effective and easy way to know your family is safe. • To join a circle, you need to enter the invitation code your circle admin sent you. • Each invitation code is unique to your circle. You cannot use the code for other circles. • You must have an active internet connection to use this app. • You must allow access to your location to use this app with full performance. • You must allow your notifications to get notified with your family’s location and when the location is changed on the map. Subscription payments will be charged to your iTunes account at confirmation of your purchase and upon commencement of each renewal term may vary depending on your country. You can cancel your subscription or free trial in the iTunes settings at least 24-hours before the end of the free trial period. Everyone wants to make sure their family & friends are safe. You can easily find the live locations of your loved ones on the map and ensure their safety even when you can’t reach them. You can turn off automatic renewal at any time in your iTunes account settings. Whether you are on the road or at work, this app allows you to track and locate them without disturbing them. In-app subscriptions are renewed weekly or annually, depending on your plan. You will see the total price before you complete the payment. Any unused portion of a free trial period (if offered) will be forfeited when you purchase a premium subscription during the free trial period.