Carpin app not working? crashes or has problems?

Carpin Status

Last Updated on 2025-01-30 by MONOYOGA INC

I have a problem with Carpin

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User reports:
No current problems

User reports 0

Summary of Carpin Problems 🔥

- No email address to send and request to cancel

- Difficulty cancelling subscription

- Asking to enter nickname which is taken

📋 2 Reported Issues:

John Philbin 2023-06-02

Good afternoon, I have the Carpin app with my daughter. She can see me on the app, but I cannot see her. Can you give me any suggestions on how I can remedy the situation. Respectfully, John Philbin.

Ruth Whitehurst 2023-04-30

Help I have paid for the app but I am unable to log in, please email me back. As I have emailed already but no one has emailed me back yet. How long do you have to wait for a response?

Showing 1-2 of 2 reported issues:

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Common Carpin Problems & Solutions. Troubleshooting Guide

Table of Contents:

Carpin iPhone Issues and Solutions

Carpin iOS app crashes, not working, errors
Carpin iOS app network issues
Carpin on iOS has black/white screen

Carpin Android App Issues and Solutions

Carpin has errors/crashing/not working
Carpin server network connectivity issues
Carpin has black screen

⚠️ Troubleshoot | Fix Now in One Click

Carpin iPhone Issues and Solutions

How to fix Carpin app crashes or not working on Iphone (iOS):

Close and restart the Carpin app on iPhone
Update Carpin app to the Latest Version for iOS
Uninstall and reinstall Carpin iPhone app
Update your iPhone to the latest iOS version

Fix Carpin on iPhone unable to connect to server/internet connection issues::

To resolve Carpin network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

Carpin Android App Issues and Solutions

Fix Carpin not working on Android, crashes, errors or is unresponsive:

Force Stop the Carpin App
1. On android, goto Settings » Carpin » click [Force Stop]

Update Carpin to the latest version on PlayStore

Clear Carpin App Cache and Data:
1. On android, goto Settings » Apps » Carpin » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Carpin.

Fix Carpin unable to contact server/ Carpin internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click Carpin » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Carpin » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Carpin