ShawnAccess app not working? crashes or has problems?

ShawnAccess Status

Last Updated on 2024-07-31 by 23/7 Global Inc.

I have a problem with ShawnAccess

Are you having issues? Select the issue you are having below and provide feedback to ShawnAccess.

Read all Solutions

Fix Now in One Click

User reports:
No current problems

User reports 0

Have a Problem with ShawnAccess? Report Issue

Common ShawnAccess Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot ShawnAccess app on iOS and Android devices. Solve all ShawnAccess app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

ShawnAccess iPhone Issues and Solutions

ShawnAccess iOS app crashes, not working, errors
ShawnAccess iOS app network issues
ShawnAccess on iOS has black/white screen

ShawnAccess Android App Issues and Solutions

ShawnAccess has errors/crashing/not working
ShawnAccess server network connectivity issues
ShawnAccess has black screen

ShawnAccess iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever ShawnAccess app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix ShawnAccess app crashes or not working on Iphone (iOS):

Close and restart the ShawnAccess app on iPhone
Update ShawnAccess app to the Latest Version for iOS
Uninstall and reinstall ShawnAccess iPhone app
Update your iPhone to the latest iOS version

Fix ShawnAccess on iPhone unable to connect to server/internet connection issues::

To resolve ShawnAccess network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix ShawnAccess black/white screen (blank screen) on iPhone:

Follow the ShawnAccess iOS app troubleshooting guide Here →

ShawnAccess Android App Issues and Solutions

Fix ShawnAccess not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent ShawnAccess app issues:

Force Stop the ShawnAccess App
1. On android, goto "Settings" » click ShawnAccess app. » click "Force Stop".

Update ShawnAccess to the latest version on PlayStore

Clear ShawnAccess App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "ShawnAccess app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch ShawnAccess.

Fix ShawnAccess unable to contact server/ ShawnAccess internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click ShawnAccess » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got ShawnAccess » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch ShawnAccess on android.

Solve ShawnAccess black/white screens issue on Android:

Follow the ShawnAccess android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at 23/7 Global Inc., developers of ShawnAccess.

About this app

ShawnAccess opens up opportunities for real-world augmented-reality experiences and special access to ticketed events, special limited-edition merch and even once-in-a-lifetime prize packages. this app is the official Shawn Mendes fanclub. If you're a Shawn Mendes fan, this app really is your best chance to get closer to Shawn.