Revel app not working? crashes or has problems?

Revel Status

Last Updated on 2026-03-16 by Pearson Education, Inc.

I have a problem with Revel

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User reports:
No current problems

User reports 0

🔨🐞 Solved: verified fixes that worked!

Reported Issues:

Joseph:

When dealing with loops for the quizzes, they don't work.

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solution

John Johnson:

Sorry, we could not complete your request. An unknown server error has occurred. Please try again.

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solution

Travis Guhl:

I just logged on to Revel for the first time, and I am stuck on the "Loading Courses" page.

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solution

📋 3 Reported Issues:

Tahyat 2023-01-25

I have an assignment problem! Whenever I submit my Journal prompt assignment in revel app it keeps saying it has a “server problem, There is problem connecting w this server please try again” And I can’t submit even though I have good wifi

Emma Morrison 2022-09-28

When signing in and selecting "Open Revel" on the textbook that I needed, I'm met with "Sorry, we could not complete your request. An unknown server error has occurred. Please try again." on the dash board. I've refreshed and restarted it many times.

Allison McKee 2022-09-12

The audio option will only read the introduction of the chapters and not the rest of the content.

Showing 1-3 of 3 reported issues:

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Common Revel Problems & Solutions. Troubleshooting Guide

Table of Contents:

Revel iPhone Issues and Solutions

Revel iOS app crashes, not working, errors
Revel iOS app network issues
Revel on iOS has black/white screen

Revel Android App Issues and Solutions

Revel has errors/crashing/not working
Revel server network connectivity issues
Revel has black screen

⚠️ Troubleshoot | Fix Now in One Click

Revel iPhone Issues and Solutions

How to fix Revel app crashes or not working on Iphone (iOS):

Close and restart the Revel app on iPhone
Update Revel app to the Latest Version for iOS
Uninstall and reinstall Revel iPhone app
Update your iPhone to the latest iOS version

Fix Revel on iPhone unable to connect to server/internet connection issues::

To resolve Revel network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

Revel Android App Issues and Solutions

Fix Revel not working on Android, crashes, errors or is unresponsive:

Force Stop the Revel App
1. On android, goto Settings » Revel » click [Force Stop]

Update Revel to the latest version on PlayStore

Clear Revel App Cache and Data:
1. On android, goto Settings » Apps » Revel » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Revel.

Fix Revel unable to contact server/ Revel internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click Revel » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Revel » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Revel