Pearson eText app not working? crashes or has problems?

Pearson eText Status

Last Updated on 2021-10-28 by Pearson Education, Inc.

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4 User reports:
App has problems

User reports 4

⚠️ Most reported problems ⚠️

Not working

80.0%

Something else

20.0%

problems reported in the last 24 hours

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1 Reported Issues: 😵🆘🛟🚨📢

Marnae J LaMarsh

2022-05-28

My etext isn't loading, and hasn't been for two days now. I need this book to complete my work.

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Common Pearson eText Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Pearson eText app on iOS and Android devices. Solve all Pearson eText app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Pearson eText iPhone Issues and Solutions

Pearson eText iOS app crashes, not working, errors
Pearson eText iOS app network issues
Pearson eText on iOS has black/white screen

Pearson eText Android App Issues and Solutions

Pearson eText has errors/crashing/not working
Pearson eText server network connectivity issues
Pearson eText has black screen

Pearson eText iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Pearson eText app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Pearson eText app crashes or not working on Iphone (iOS):

Close and restart the Pearson eText app on iPhone
Update Pearson eText app to the Latest Version for iOS
Uninstall and reinstall Pearson eText iPhone app
Update your iPhone to the latest iOS version

Fix Pearson eText on iPhone unable to connect to server/internet connection issues::

To resolve Pearson eText network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Pearson eText black/white screen (blank screen) on iPhone:

Follow the Pearson eText iOS app troubleshooting guide Here →

Pearson eText Android App Issues and Solutions

Fix Pearson eText not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Pearson eText app issues:

Force Stop the Pearson eText App
1. On android, goto "Settings" » click Pearson eText app. » click "Force Stop".

Update Pearson eText to the latest version on PlayStore

Clear Pearson eText App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Pearson eText app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Pearson eText.

Fix Pearson eText unable to contact server/ Pearson eText internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Pearson eText » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Pearson eText » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Pearson eText on android.

Solve Pearson eText black/white screens issue on Android:

Follow the Pearson eText android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Pearson Education, Inc., developers of Pearson eText.

About this app

Global app is for students outside of the US and for all ELT (English Learning) students using a Pearson eText for their studies. Global app, you can study anytime and anywhere -- even when you don’t have an internet connection. Wherever you are in your day, it is easy to add your own notes, highlights, and bookmarks. Log in with the same username and password you created via the web-based version of your Pearson eText-enabled product to get started using PearsoneText.