Contact Revel Support

The app is poorly organized and has very annoying tendencies. For instance, when I try to highlight a section of text, it for some reasons will automatically scroll to the very top of the page. I could stop it but when I released my finger it continued to scroll up. When it reaches the top of the page it just stays there. If I try to scroll down it will again scroll itself to the top by itself. I have to close the app to make it work again. I just need to highlight a simple definition but can’t, which makes my homework assignment take even longer. When I registered for a new course it refused to download. It would just show 0% and do nothing. Then it finally started to download after closing the app multiple times, but once it reached 100% it somehow went back to the little cloud icon and showed 0% again. It wouldn’t let me open the course either. I ended up just deleting the app and tried again and it finally worked. I’m a busy college student, I don’t have the time to try to get this stupid app to work properly so I can study and do my homework.

Worst app I have used in a while. Every single time I try to listen to the audio narration of a chapter/section in the book. I have to frequently go look for the next section and press the button for the next section every 2 minutes. Why can’t they do the same thing like audible which goes from one section to the next without you having to look for the next section and press play? If someone for instance is driving and trying to listen to the audio version (bluetooth wise in their car) that is absolutely a distraction and a waste of time since you cannot concentrate as efficiently as possible without having to press for the next section. Additionally, another useless thing is on their website I see nothing that can let me send out this complaint. This is absurd since how can a student be spending a great deal of money and not be able to notify the company of a certain issue and get a response back?

First day I was able to open my text. Now every time I open the app it just has this stupid thing saying access the link on the instructors page....I already have dozens of times. And then the idiots on support tell me “why can’t you just use your laptop?” Sure let me prop my laptop up while driving, or when I’m working one of my two jobs I’ll just have my laptop in my pocket to whip out. Or when I have to workout at 4am I’ll just throw my laptop on the treadmill. The whole point of the app was convenience and it worked for one day and hasn’t worked since. This was supposed to enhance the quality of the course and allow people like me, THOSE WHO NEED TO SQUEEZE CLASS INTO ANY MOMENT THEY HAVE OPEN. TOO BAD IT DOESNT WORK AT ALL AND THEIR SUPPORT IS CLUELESS. Just another way teachers can be lazy and have someone else teach for them while Pearson rakes in some money. What a crock.