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⚠️ Most reported problems ⚠️

Crashes
25.0%

Not working
21.9%

Login
18.8%

Something else
18.8%

problems reported in the last 24 hours

24 hour clock ⏰

  6 Reported Issues: 😵🆘🛟🚨📢

Kendra
2023-04-24

App constantly freezes on i0S 16.3.1. Shows light as unavailable even though I can see it’s on, and Wifi working great on everything else. PLEASE FIX YOUR APP!

Liam Stubbins
2023-02-19

I am having trouble setting up the new app V2 on my iphone. It is asking to generate codes and passwords and the then the new app just does not accept them (I press join after inputting the relevant codes and nothing happens. I need help here this is a nightmare. Now my original app V1 is not working properly either This is a disastrous update/upgrade

PJ Van Lierop
2023-02-15

The app shuts down every now and then, while the former app was as stable as a rock… I’m really getting tired and frustrated with this….

Daysha
2023-02-07

My lights keep disconnecting from my Alexa, they say unresponsive. I just received a notification about migrating my data to the new app and when I tried to start the process the V1 app started crashing immediately after I downloaded the V2 app and now I am stuck I cannot do anything

Philip
2023-01-31

Since I use the new app allmost every second week I get thrown out and than there is only a screen that forces me to make a new home. I'm getting very tired of that. I can't recommend Wiz anymore to my friends, I think new users should be warned for this problem. The lamps cost me a lot of money, I would like to get my money back now. Philip

Mike Woolley
2023-01-01

I already had a home and several lights entered from different rooms and Wiz restarted by itself afterwards and lost everything I had added. VERY Frustrating!!

Showing 1-6 of 6

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Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at TAOlight Company Limited, developers of WiZ App.


Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit WiZ Website

Privacy Policy: https://www.wizconnected.com/en/privacy-notice/

Developer: Signify Netherlands B.V.


57.14% Contact Match

Developer: Signify Netherlands B.V.

E-Mail: [email protected]

Website: 🌍 Visit WiZ V2 Website



About this app

Improve the way you work, feel and simply enjoy the environment you're in with our wide variety of different light modes that cover the range from fun to functional.  Organize and control your lights by groups within rooms over Wi-Fi or remotely through the cloud.  Smart lighting made simple.  All your settings are securely stored on the cloud and can be shared with your family, friends and even your guests if you like.