TheCRM app not working? crashes or has problems?

TheCRM Status

Last Updated on 2024-01-21 by CRMSuite Corporation

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Summary of TheCRM Problems 😠👌🔥

- Error messages when typing on the keyboard

- Difficulty opening emails or texts from customers

- Needs a big update

- Difficult to use, especially in sending photos through email

- Worst CRM app in the market, according to a user with over 20 years of experience in the auto business

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Common TheCRM Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot TheCRM app on iOS and Android devices. Solve all TheCRM app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

TheCRM iPhone Issues and Solutions

TheCRM iOS app crashes, not working, errors
TheCRM iOS app network issues
TheCRM on iOS has black/white screen

TheCRM Android App Issues and Solutions

TheCRM has errors/crashing/not working
TheCRM server network connectivity issues
TheCRM has black screen

TheCRM iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever TheCRM app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix TheCRM app crashes or not working on Iphone (iOS):

Close and restart the TheCRM app on iPhone
Update TheCRM app to the Latest Version for iOS
Uninstall and reinstall TheCRM iPhone app
Update your iPhone to the latest iOS version

Fix TheCRM on iPhone unable to connect to server/internet connection issues::

To resolve TheCRM network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix TheCRM black/white screen (blank screen) on iPhone:

Follow the TheCRM iOS app troubleshooting guide Here →

TheCRM Android App Issues and Solutions

Fix TheCRM not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent TheCRM app issues:

Force Stop the TheCRM App
1. On android, goto "Settings" » click TheCRM app. » click "Force Stop".

Update TheCRM to the latest version on PlayStore

Clear TheCRM App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "TheCRM app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch TheCRM.

Fix TheCRM unable to contact server/ TheCRM internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click TheCRM » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got TheCRM » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch TheCRM on android.

Solve TheCRM black/white screens issue on Android:

Follow the TheCRM android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at CRMSuite Corporation, developers of TheCRM.

Verified email ✔✔

E-Mail: rklatman@thecrm.com

Website: 🌍 Visit TheCRM Website

Privacy Policy: https://www.thecrm.com/privacy-policy

Developer: TheCRM Corporation

About this app

CRMSuite Mobile, is a full version of our desktop application and while the size of the screen does mean some compromises, you can do most everything right here in the palm of your hand. If you are using an iPad we suggest you use our full browser version because it is designed for that size screen natively. Note: TheCRM will ask for location access to be able to help management of your dealership understand when you are available to take a customer and when you are out on a test drive. From your inbox to your lead pools, Vision Mobile allows you to get to work and stay at work all the time, anytime. Send texts, manage email, view your MyDay, check and add inventory and so much more. This may have an impact on your phone battery.