Viki Status
Published by ViKi Inc. on 2023-12-04 Watch all your favorite subtitled Asian dramas, movies, and TV shows anytime,
anywhere with Rakuten Viki. Our ever-growing collection of award-winning
Kdramas, Korean variety shows, Asian movies and TV series, and kpop music
performances offers something for everyone.
Are you having issues? Select the issue you are having below and provide feedback to Viki.
problems reported in the last 24 hours
Reported Issues: 9 Comments
By Björg Bjarnadóttir 1 year ago
Shows do not load and an error code 6460 mentioning browser problem appears. Did not have this problem until some weeks ago.
By Theresa M Levins 1 year ago
TODAY, 2-12-23, the video takes longer than usual to load and then the subtitles still freeze. This has happened on more than one video and has been continuous since Thursday, 2-9-23. My request id# is 1682787. I have tried opening in another window, used different browsers, updated Microsoft Edge, tried to view on another device, etc. and still have the same problem. When I received the support id number, the email suggested to stream from another supported device or web browser. Your help suggestions are not working so my question is this, do you have a timeline when this problem of using Microsoft Edge can be resolved. It has been over 4 days that I have been unable to view anything on Viki.
By ToyaGail Robinson 1 year ago
subtitles not working at all. I have to keep pressing subtitles to read the next line for each actor. how do I reset? I can't watch anything
By Lynn 1 year ago
The viki app won't allow me to stream on my lg tv. I've contacted tech help twice for same problem - each time they "fix it" and it works fine for few days then it goes back to "unexpected error" - I've uninstalled, reinstalled, signed out, signed back in, restarted tv and made sure I wasn't signed in on any other device. I pay for this service and am getting frustrated
By Lefu 1 year ago
ios app on my ipad keeps crashing. restarting app does not help, restarting ipad sometimes helps.
By Aksana Badoni 1 year ago
The Viki app keeps crashing on my IPad, I’ve tried restarted the app and the IPad and it keeps doing it.
By Linda Green 1 year ago
Viki shows I am logged in but it will not show any episodes. I did log out and log back in twice to no avail. There is no error message or any message of a problem.
By Edith Osatoa 1 year ago
Have payment of $99.00 yearly to apple for tv x2 & now one iPad. iPad has been frozen @ rakutan Viki for several days. Pevously for shorter periods. Tv freq reverts to free or standard instead of plus. So frustrating not to be able to rely on constantly!, I keep getting Rakutan Asian Movies.
By songhyek 2 years ago
App is not working its showing proxy false-positive
Common dislikes about Viki app
1) Servers are being overloaded, resulting in loss of connection or lag.
2) Not every Viki application works the same way.
3) Increasingly, volunteer translators are placing vulgar language in where it has no place.
4) Flagged if watching same drama multiple times.
5) Have to upgrade to plus to watch certain dramas.
6) App needs to be upgraded.
7) Can't watch for almost a day due to "something went wrong, please try again" reason.
8) Some shows changed to premium.
9) Too many ads on TV or Macbook.
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Common Viki Problems & Solutions. Troubleshooting Guide
Complete guide to troubleshoot Viki app on iOS and Android devices. Solve all Viki app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at ViKi Inc., developers of Viki.
Verified email
Contact e-Mail: [email protected]
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Developer: Viki, Inc
E-Mail: [email protected]
Website: Visit Viki Website
Enjoy an extensive library of timeless classic Korean TV series that include all your favorites, such as Boys Over Flowers, Heirs, Goblin, and Descendants of the Sun. • Mainland Chinese Drama: Stream Mainland China’s most popular drama series, including The Sword and the Brocade, Nirvana in Fire, Go Go Squid! , Eternal Love, Princess Agents, Scarlet Heart, and Legend of Fuyao. • Taiwanese Dramas: Watch Taiwan’s latest TV series, including Attention, Love! , HIStory, Before We Get Married, Refresh Man, and Lost Romance. • Japanese Dramas: Stream Japan’s top dramas, including Coffee & Vanilla, You’re My Pet, Mischievous Kiss, In Time With You, and Hakuouki SSL. • Thailand Dramas: Watch popular Thai shows such as Love By Chance, My Name is Busaba, and Present Perfect. • Korean Variety Shows: Explore Korea’s hottest variety shows, including I-LAND, Kingdom: Legendary War, and Heart Signal. • Movies: Stream all your favorite Asian movies, including Josee, New Year Blues, The Beauty Inside, A Werewolf Boy, The Man From Nowhere, The Outlaws, On Your Wedding Day, and more. • KPOP: Watch Korea’s top idol groups, such as BTS, BLACKPINK, Twice, EXO, Monsta X, GOT7, and more, in all your favorite Korean variety shows, Kdramas, music programs, and award shows. • Multi-language Subtitles: Access to thousands of subtitled Asian dramas, TV series, variety shows, and movies in 150+ languages. • Volunteer Community: Help break down language barriers and spread the best of Asian entertainment to millions of other fans around the world through subtitling contributions. Translate shows in over 150 languages and get involved with our community of Qualified Contributors (QC) to qualify for amazing perks and prizes. • Watch List: Create a personalized list to save your favorite TV shows and movies to watch at a later time. • Celebrity Pages: Follow your favorite Asian celebrities such as Park Seo Joon, Cha Eun Woo, Lee Dong Wook, Park Hyung Sik, Song Joong Ki, Park Min Young, Song Hye Kyo, and Park Bo Young. • Timed Comments: Engage with other users by leaving a comment on a video at a certain point in time. • Rate and Review: Join the discussion and rate shows out of 10. With the Rakuten this app mobile app, you can watch Asian entertainment both at home and on the go. • Korean Dramas: Watch Korea’s most popular Kdramas, including True Beauty, Tale of the Nine-Tailed, Penthouse, Hotel Del Luna, and What’s Wrong With Secretary Kim. Our ever-growing collection of award-winning Kdramas, Korean variety shows, Asian movies and TV series, and kpop music performances offers something for everyone. Watch all your favorite subtitled Asian dramas, movies, and TV shows anytime, anywhere with Rakuten this app. Submit a review to help other this app users decide if they should watch the show or movie. • Legal Streaming: Rakuten this app legally licenses all of its content. **Availability of shows (including those listed above) may vary by territory. Discover the most popular shows, movies, and dramas available in Korea, Mainland China, Taiwan, Japan, Thailand, and more. Stream TV series and movies for free or subscribe to this app Pass for an awesome HD experience, completely ad-free. Try this app Pass free for 7 days first! Have questions, comments or suggestions? Check out the plans at app. Reach us at mobile@this app. Learn how you can become a Qualified Contributor (QC) at app.
