NorthShoreConnect app not working? crashes or has problems?

NorthShoreConnect Status

Published by NorthShore University HealthSystem on 2023-12-11

Use your existing NorthShoreConnect account to manage your health information
and communicate with your doctor on your mobile devices, including Apple
Watch. With NorthShoreConnect you can: • Schedule appointments • Message
your care team • View your test results • Review your health record •
Manage and pay your bill • Access your family's health information • Upload
health and fitness data, including data from t.

I have a problem with NorthShoreConnect

Are you having issues? Select the issue you are having below and provide feedback to NorthShoreConnect.

User reports:
App has problems

User reports 2

problems reported in the last 24 hours

24 hour clock

Most reported problems

Something else

350.0%

Connection

50.0%

Not working

50.0%

Reported Issues: 7 Comments

By Diann Leahy 10 months ago

Get "connection problem" every time I try to login at NorthShoreConnect.

By nataliya 1 year ago

can not log in to northshoreconnect all the time show OPS you have to log out after log out same massage come out again

By Lawrence Stack 1 year ago

Cannot get onto northshore connect to log in

By David Coughlan 1 year ago

Have NorthShore account, and use where access code texted or emailed to me after signin. Since this afternoon, however, have not been sent access codes by text or e-mail. This worked this morning. Is something wrong with sending access codes?

By Saeed Bhatti 1 year ago

When I clip on scheduling tap it gives me error, something went wrong check back later.

By Lillian Hogan 1 year ago

I cannot login to my account on northshore connect. It keeps saying "we are having a problem connecting to the server".

By Daniel A Hoffman III 1 year ago

I am trying to log into m account and it tells "This account is currently only enabled as a proxy account" How do I fix this?.

Common dislikes about NorthShoreConnect app

- Misspelled words, medical terms that require Googling and warnings like “URGENT- see the first available cardiologist”

- Lack of personal touch when circumstances merit it

- Shoddy community technology

Have a Problem with NorthShoreConnect? Report Issue

Common NorthShoreConnect Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot NorthShoreConnect app on iOS and Android devices. Solve all NorthShoreConnect app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

NorthShoreConnect iPhone Issues and Solutions

NorthShoreConnect iOS app crashes, not working, errors
NorthShoreConnect iOS app network issues
NorthShoreConnect on iOS has black/white screen

NorthShoreConnect Android App Issues and Solutions

NorthShoreConnect has errors/crashing/not working
NorthShoreConnect server network connectivity issues
NorthShoreConnect has black screen

NorthShoreConnect iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever NorthShoreConnect app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix NorthShoreConnect app crashes or not working on Iphone (iOS):

Close and restart the NorthShoreConnect app on iPhone
Update NorthShoreConnect app to the Latest Version for iOS
Uninstall and reinstall NorthShoreConnect iPhone app
Update your iPhone to the latest iOS version

Fix NorthShoreConnect on iPhone unable to connect to server/internet connection issues::

To resolve NorthShoreConnect network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix NorthShoreConnect black/white screen (blank screen) on iPhone:

Follow the NorthShoreConnect iOS app troubleshooting guide Here →

NorthShoreConnect Android App Issues and Solutions

Fix NorthShoreConnect not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent NorthShoreConnect app issues:

Force Stop the NorthShoreConnect App
1. On android, goto "Settings" » click NorthShoreConnect app. » click "Force Stop".

Update NorthShoreConnect to the latest version on PlayStore

Clear NorthShoreConnect App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "NorthShoreConnect app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch NorthShoreConnect.

Fix NorthShoreConnect unable to contact server/ NorthShoreConnect internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click NorthShoreConnect » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got NorthShoreConnect » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch NorthShoreConnect on android.

Solve NorthShoreConnect black/white screens issue on Android:

Follow the NorthShoreConnect android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at NorthShore University HealthSystem, developers of NorthShoreConnect.

100% Contact Match

Developer: NorthShore University HealthSystem

E-Mail: [email protected]

Website: Visit NorthShoreConnect Website

About this app

Use your existing this app account to manage your health information and communicate with your doctor on your mobile devices, including Apple Watch. Create an account at this app. org and get anywhere-access to your medical record.