Contact NorthShoreConnect Support
Company Name: NorthShore University HealthSystem
About: Use your existing NorthShoreConnect account to manage your health information
and communicate with your doctor on your mobile devices, including Apple
Watch.
With NorthShoreConnect you can:
• Schedule appointments
• Message
your care team
• View your test results
• Review your health record
•
Manage and pay your bill
• Access your family's health information
• Upload
health and fitness data, including data from t.
NorthShoreConnect Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with NorthShoreConnect. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact NorthShoreConnect. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of NorthShore University HealthSystem
Read 8 Customer Service Reviews 😭😔💔
I an not open it. Tells me need to update which doesn't open Tried to re enter from scratch but received message there is a error, did not say what it is or how to fix. Please help. Thank you Sheldon Schak 10/9/21
Please note my new e-mail address...thank you
Maybe I am sensitive because of all my hours programming, but what a mess this software is. They sent me an email about logging into my account that was incorrect in several ways. The email even says what to do if you don't have email, LOL. The site requires filling in those disastrous captchas, and then gives an error saying it didn't work at the end. That I should call them. But, they only work the phone line during business hours. So what good is the website? It is hard for me to believe that it is so hard to make a registration work nowadays.
Cannot make an appointment for covid vaccine. Can’t tell if they have me registered.
I have attempted to sign into NorthShore connect a number of times and have even called the help line and spoke to someone there ... Not much help. Nothing seems to work...There always seems to be a problem with the User name or Password which i have corrected a number of times. FYI, i am 93, and my wife is 92. Both of us are under medical care for cardiac Atrial Fibrillation ... I assume we will just have to wait until something happens!! ( BY THE WAY, MY HOME PHONE NUMBER IS 224-261-8196 )
The day of the Personal Touch is gone!
by PLS4665
I guess I’m somewhat old fashioned, but I would still like to talk to the doctor when test results indicate that there are new significant health concerns, instead of receiving cryptic messages through the app containing misspelled words, medical terms that require Googling and warnings like “URGENT- see the first available cardiologist!” Imagine getting that message and having all weekend to sit around and ponder it because the phone lines are closed until Monday!
A simple 5 minute phone call saying “here’s what we have learned and here’s what we need to do next” should still be the norm when circumstances merit it. Maybe once they figure out how to bill for it, the personal touch will make a comeback.
50/50 chance of messages being received
by Demcomm
Using NorthShoreConnect to communicate with my health providers’ teams is a challenge!
Despite having used it on both PC and cell phone platforms, many of my providers at Northshore don’t receive my messages despite them showing up in my ‘sent’ folder. Have communicated with a number of Northshore’s so-called IT Help Desk teams, the issues persist forcing me to call and wait endlessly to speak to my health care team.
Very irresponsible for a major health care organization to have such shoddy community technology in 2021!
Can an app be gender bias?
by BHurley22
When a medical app/records site can’t support a person changing their name, it’s a problem.
People change their names for marriage, divorce, and identity alterations. The majority of WOMEN will do this at least once, many more than once in their lives.
This system assigns user names as first and middle initial with last name - and then no changes allowed. My reward for being a loyal NorthShore user from the beginning, is that 11 years after a divorce (and six years after a new marriage) my log in is still my ex husbands last name. I can’t update the user name to MY LEGAL NAME. My doctors get messages from me, or send me reminders, and the user name isn’t even my name... that’s confusing for everyone, and just stupid all around.
Do better NorthShore. Fix this.
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- Pulling issues faced by users like you is a good way to draw attention of NorthShoreConnect to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
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- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a NorthShoreConnect customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using NorthShoreConnect.
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