Immunify app not working? crashes or has problems?

Immunify Status

Last Updated on 2020-10-24 by Benjamin Williams

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Common Immunify Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Immunify app on iOS and Android devices. Solve all Immunify app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Immunify iPhone Issues and Solutions

Immunify iOS app crashes, not working, errors
Immunify iOS app network issues
Immunify on iOS has black/white screen

Immunify Android App Issues and Solutions

Immunify has errors/crashing/not working
Immunify server network connectivity issues
Immunify has black screen

Immunify iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Immunify app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Immunify app crashes or not working on Iphone (iOS):

Close and restart the Immunify app on iPhone
Update Immunify app to the Latest Version for iOS
Uninstall and reinstall Immunify iPhone app
Update your iPhone to the latest iOS version

Fix Immunify on iPhone unable to connect to server/internet connection issues::

To resolve Immunify network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Immunify black/white screen (blank screen) on iPhone:

Follow the Immunify iOS app troubleshooting guide Here →

Immunify Android App Issues and Solutions

Fix Immunify not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Immunify app issues:

Force Stop the Immunify App
1. On android, goto "Settings" » click Immunify app. » click "Force Stop".

Update Immunify to the latest version on PlayStore

Clear Immunify App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Immunify app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Immunify.

Fix Immunify unable to contact server/ Immunify internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Immunify » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Immunify » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Immunify on android.

Solve Immunify black/white screens issue on Android:

Follow the Immunify android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Benjamin Williams, developers of Immunify.

About this app

Immunify allows people to view laboratories we are having tie up with and they can see their reports on Immunify . He can scan QR code of his employees and check their immunity.