DBS digibank Reviews

DBS digibank Reviews

Published by on 2021-08-27

digibank app - Step 2a: Existing customer: Register with your DBS
ATM/Debit/Credit Card number and PIN, or via SingPass Face Verification
(Singaporean/PR only) - Step 2b: New customer: Sign up with MyInfo and...

Table of Contents:
1. Reviews
2. Is it Safe?
3. Is it Legit?
4. App not working?
5. Report Issue

DBS digibank Reviews

  • By

    One of the better banking apps I have used

    I long for the days when we could actually depend on living people for help. This said, the age of applications helps us avoid miscommunication. There is also a lot to be said for convenience. As someone in his 50s, using tech isn’t my first choice, but out of all the banking apps I have used over the past few years, this one seems to be the most secure and dynamic. I can get a lot done with it, and I feel confident that my data (and$$$) is safe.

  • By

    Good app even though not perfect

    Mostly functional but didn’t like how soon you have to act before it times out. Also interface could use improvement to make it more intuitive and easy to navigate. Just look up other banks interface and learn from it...how hard is that?

  • By

    Complete reinstall required for each transaction

    I’m using this app on the latest iOS. The app works the very first time I install it. Once I reopen it again to transact on it, it will inevitably freeze on the flash screen and no longer proceed. You can imagine how many times I am left hanging waiting for my digital token. I’m forced to call in and opt out of the digital token, and I have to delete the app and reinstall it for every new transfer and transaction I make. I even tried upgrading to an iPhone 8+ but it makes no difference. Costly in both time and money. I’ve switched my banking meanwhile to the other local bank beginning with U.

  • By

    Does not work in iphone 7plus/ phone becomes very hot

    Please fix the issue. This app does not work on my iphone 7plus. The app just froze as a white screen for about 10 mins. Then my whole phone froze I had to manually hard reboot the phone. I have tried everything. Deleted and downloaded a new copy as well same issue. Please fix this issue Recently brought an iphone 12 pro max. Still same issue with the app. The phone’s temperature suddenly jumped so high. The phone literally felt like burning sensation on the back side of the phone. Please see why it is consuming so much of resource and try to optimize it.

  • By

    Access to cer and key file

    First, if I wanna only scan and pay, it is much slower than the last generation. Back to the point, if connect iPhone with a PC. Then open iTunes - File sharing - DBS, you can see all the private files. I do not think it is normal.

  • By

    Easy to use

    Much easier to pay bills than the website. Better interface. And easy to navigate through various options

  • By

    Digi is wonderful

    I love using the digi token and feel safe with security provided. Thank you DBS

  • By

    App sounds do not respect the Mute/Silence hardware button

    Was at the doctor’s office and did some mobile banking while waiting. When making a payment, the paper airplane animation was shown which include a very loud shrill sound, then came very disapproving stares from everyone in the full office. Please make the app sounds respect the Mute/Silence hardware button.

  • By

    It makes phone really hot

    All cool functionalities. Intuitive designs and easy to use. Some are even better than than the web version. However, not sure what it’s doing in the background. Use it for more than 5 mins and it’s guarantee that the phone becomes excessively hot and batteries drained very fast.

  • By

    Really convenient and user friendly app

    Have used this app for a longtime. More often since the pandemic started. Find the app very user friendly and simple to use

  • By

    Horrible update.

    Horrible update. Now pushing app into background and bringing it back shows a notice of time out. Selecting continue takes app into zombie state. Doing cancel and logging in again w mobile token w face id forces also one more validation via sms. Why change if u can’t do it properly? What was wrong w previous version that simply logged out and new login w face id worked without issues?

  • By

    Not useful

    Did not help and remind me to pay my own credit card bill from the same bank - DBS. The outcome is I paid the late fee despite multiple waiver requests. The actual reason for not paying my credit card bill is I did not receive my credit card bill via post, for unknown reason though I subscribe hard copy credit card bill statement.

  • By

    2FA failure repeatedly

    Technology like this should make our lives easier. Not so with 2FA on this app. The app works fine for simple transactions. It fails in allowing easy website login for more complicated transactions. For 2FA every time I need to delete the app and then reinstall. While I’m on the topic, DBS, how about letting the website and iOS app work with password managers?

  • By

    Works Well

    I’ve used many bank apps and the DBS app is far ahead of the rest. The app is constantly upgraded and has always been user friendly. Great going DBS.

  • By

    Great functionality!

    This is a great app with intuitive functionality. So many services can be accessed through this one app which is fantastic. Stellar ibanking service!

A better way to Contact apps

You can now contact DBS digibank customer service directly
via Email using our new site - AppContacter.com

Contact DBS digibank directly

Is DBS digibank Safe?

Yes. DBS digibank is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 450 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.2/5 . Justuseapp Safety Score for DBS digibank Is 38.6/100.

Is DBS digibank Legit?

Yes. DBS digibank is legit, but not 100% legit to us. This conclusion was arrived at by running over 450 DBS digibank User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for DBS digibank Is 38.6/100.

Is DBS digibank not working?

DBS digibank works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.

Have a Problem with DBS digibank? Report Issue

Leave a comment:

Why should I report an Issue with DBS digibank?

  1. Pulling issues faced by users like you is a good way to draw attention of DBS digibank to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a DBS digibank customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using DBS digibank.

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