DBS digibank Status

Last Updated on 2025-01-09 by DBS Bank Ltd.

I have a problem with DBS digibank

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User reports:
No current problems

- Glitches in stepping through the security measures

- Confusing and frustrating

- Freezes on the flash screen

- Forced to call in and opt out of the digital token

- Have to delete the app and reinstall it for every new transfer and transaction

- App does not work on iPhone 7plus

- App just froze as a white screen for about 10 mins

- Whole phone froze and had to manually hard reboot the phone

Common DBS digibank Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve DBS digibank network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the DBS digibank App
1. On android, goto Settings » DBS digibank » click [Force Stop]

Clear DBS digibank App Cache and Data:
1. On android, goto Settings » Apps » DBS digibank » Storage » click [Clear Data] option. This clears both data and cache.
2. restart DBS digibank.

On android, goto Settings » Apps or Manage Apps tab.
Click DBS digibank » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto DBS digibank » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch DBS digibank