Nubank: Conta, Cartão e mais Reviews

Nubank: Conta, Cartão e mais Reviews

Published by on 2024-10-28

🏷️ About: O Nubank nasceu para acabar com a complexidade dos bancos tradicionais e devolver o controle da vida financeira nas mãos de cada um. Somos a maior empresa de tecnologia em serviços financeiros da américa latina.


       


Overall Customer Experience 😎


😎👌🔥 Positive experience
47.6%

👿🤬😠 Negative experience
42.9%

🙄💅🫥 Neutral
9.5%

~ from Justuseapp.com NLP analysis of 10,388 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Works fluidly

- Great animations

- Better user experience



Read 22 Customer Service Reviews 👿🤬😡😠💢😤

4.8 out of 5

Good banking app, lousy customer support & client comma

2022-05-22

They never answer the question you’ve made, simply because they don’t bother reading it, as they will copy & past previously written texts to send you as an answer, which have nothing to do with your question, in the first place. They don’t know how to speak Portuguese, and are always introducing English words in their speech; however, if you switch to English they just don’t speak English either. Pathetic. Last but not least, they treat you as a child and send dozens of “reminders” about the payment of your credit card bill starting DAYS *BEFORE* the due date, and continuing several days after you have already paid (I have never paid after the due date). Very disrespectful with their clients, treating you as their BFF (please show some respect here, shall you?). But Nubank works alright.

Doesn’t show

2022-06-23

These silly announcements with the updates are a joke. They are trying too hard, looks sad.
The way Nubank is designed is also terrible. Open any other banking app and you’ll see how it should look like...

Time to grow up and leave the cool startup good vibes behind...

App doesn’t work

2022-07-24

I can’t login on my account, Nubank shows an error message and crashes.

Bring the Transactions Search Bar Back!!

2022-08-25

Please return with the search option in the transactions history. It was one of the most helpful features that allowed me to easily organize my financials.

Features are blocked due to new phone

2022-09-26

I changed my phone over the weekend and can’t access some features until someone at this app reviews my picture. In the so criticized “traditional bank” I was able to solve my problem at the ATM in minutes.

Login got much worse

2022-10-27

What is this new phone password login screen?? Makes it 10x more annoying to use, makes no sense. Thinking of closing account.

Urgent Update

2022-11-28

Yesterday night (January 20, 2020) my app was updated to this last version. However, it is not opening since then. I’m currently using an iPhone 11 (regular edition) with the last iOS version.

Issues with login on iOS13

2022-12-29

Couple issues I had:
- password field (actual clickable area) becomes too small on iOS13
- clicking on the 'eye' icon to show the password hides the field entirely
- using a password manager's auto fill functionality (eg. 1password) hides the password field entirely

Bank ia good. App not so much

2023-01-30

App is horrible. Is often loses all actions, doesn’t work. Takes forever to do anything. There’s so much to improve. Maybe if they developed it natively instead of hybrid, it would work.

A lot of potential

2023-03-03

Great idea with a lot of potential. Still has a long way to go, though.

Great functionality

2023-04-01

But it needs an update to iOS 11. It has a few GUI glitches when looking to ur payment

Beautiful and simple

2023-05-03

The best digital bank!

Great

2023-06-03

The only thing I think they need to add is support to paying bills through PDF files. Other than that, it’s one of the best bank apps out there.

So far so good

2023-07-05

I have my account for almost a month now and so far it’s has been working just the way it say it will work. Hopefully it will continue so.

Absolutely the best!

2023-08-05

The best experience possible ever! Of all Brazilian banks this is THe bEST!!!!

Smooth and fluid

2023-09-06

Nubank works fluidly, the animations are great and differentiate Nubank from the standard bank apps, with a much better user experience.

THE BEST VIRTUAL BANK EVER

2023-10-08

I wish this app could work in the US as well. I’ll be hoping for that to happen 🙏🏽🚀♥️

Best experience ever!

2023-11-08

All my friends say I’m crazy for loving my bank. I say they don’t have a this app account.

Not a thing to complain

2023-12-10

Just perfect and exactly what I needed. Thanks Nu people. You’re doing a hell of a job.

The best !

2024-01-10

Easy, user friendly, never an issue!

High interest 47%

2024-12-16

Really high interest for any age

Amazing app

2024-12-16

Easy to use, intuitive and customizable. Thank you Nu team for your hard work and dedication! Your customer service is just perfect and a benchmark for any business, anywhere. Keep up the amazing work!



Is Nubank Safe? 🤗🙏


Yes. Nubank: Conta, Cartão e mais is very safe to use. This is based on our NLP (Natural language processing) analysis of over 10,388 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.8/5 . Justuseapp Safety Score for Nubank Is 52.6/100.


Is Nubank Legit? 💯


Yes. Nubank: Conta, Cartão e mais is a totally legit app. This conclusion was arrived at by running over 10,388 Nubank: Conta, Cartão e mais User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Nubank Is 63.1/100..


Is Nubank: Conta, Cartão e mais not working? 🚨


Nubank: Conta, Cartão e mais works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with Nubank: Conta, Cartão e mais? Post a Review




Features

O Nubank nasceu para acabar com a complexidade dos bancos tradicionais e devolver o controle da vida financeira nas mãos de cada um.

Assim, além de estar mais seguro, você pode estar sempre no controle de tudo.

E é por isso que nosso aplicativo foi criado para refletir tudo no que acreditamos.

Uma experiência que fica mais completa por usarmos tecnologia própria.

Controlando gastos, transações, transferências, pagamentos e emissão de boletos de forma intuitiva e integrada.

Sem pegadinhas, tarifas inexplicáveis e sem nenhum asterisco para dizer o contrário.

Somos a maior empresa de tecnologia em serviços financeiros da américa latina.

Com ele, você tem uma experiência transparente, simples e justa.

Da Conta Digital ao Cartão de Crédito, de Rewards ao Empréstimo.

  Customer Service/Support
Developer:
Nu Pagamentos S.A.

Contact e-Mail:

Website: