Contact DBS digibank Support

I’m using this app on the latest iOS. The app works the very first time I install it. Once I reopen it again to transact on it, it will inevitably freeze on the flash screen and no longer proceed. You can imagine how many times I am left hanging waiting for my digital token. I’m forced to call in and opt out of the digital token, and I have to delete the app and reinstall it for every new transfer and transaction I make. I even tried upgrading to an iPhone 8+ but it makes no difference. Costly in both time and money. I’ve switched my banking meanwhile to the other local bank beginning with U.

Please fix the issue. This app does not work on my iphone 7plus. The app just froze as a white screen for about 10 mins. Then my whole phone froze I had to manually hard reboot the phone. I have tried everything. Deleted and downloaded a new copy as well same issue. Please fix this issue Recently brought an iphone 12 pro max. Still same issue with the app. The phone’s temperature suddenly jumped so high. The phone literally felt like burning sensation on the back side of the phone. Please see why it is consuming so much of resource and try to optimize it.

Update: I downloaded the latest version. It’s getting worse. Each session was timed out “for security reason” even tho I spent less than 10 seconds on the app. If you’re on older IOS like myself please think twice before updating the app. I’m facing issues such as multiple login and Paynow failures, longer period for the app to respond to a request, oh I couldn’t even leave a feedback at the end of the session etc etc. Each time the app would prompt a digibank alert. I’m using iPhone XR, iOS 13.4.