Contact DBS digibank

Contact DBS digibank Support


Company Name:

About: SET UP YOUR DIGIBANK APP IN UNDER 3 MINUTES. (3 STEPS) - Step 1: Download DBS
digibank app - Step 2a: Existing customer: Register with your DBS
ATM/Debit/Credit Card number and PIN, or via SingPass Face Verification
(Singaporean/PR only) - Step 2b: New customer: Sign up with MyInfo and start
banking with a bank account, debit card, PayNow and PayLah! (for all
nationalities – NEW!) - Step 3: Set up your Digital Token an.



DBS digibank Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of DBS Bank Ltd.



Verified email ✔✔

E-Mail: customerservice@dbs.com

Website: 🌍 Visit DBS digibank Website

Privacy Policy: http://www.dbs.com/privacy/default.page

Developer: DBS Bank Ltd








3 Most reported problems 😔💔

4.6 out of 5

Complete reinstall required for each transaction

2022-04-29

by WriteBackWriteSoon

I’m using this app on the latest iOS. The app works the very first time I install it. Once I reopen it again to transact on it, it will inevitably freeze on the flash screen and no longer proceed. You can imagine how many times I am left hanging waiting for my digital token. I’m forced to call in and opt out of the digital token, and I have to delete the app and reinstall it for every new transfer and transaction I make. I even tried upgrading to an iPhone 8+ but it makes no difference. Costly in both time and money. I’ve switched my banking meanwhile to the other local bank beginning with U.

Does not work in iphone 7plus/ phone becomes very hot

2022-05-06

by Manojbharathi

Please fix the issue. This app does not work on my iphone 7plus. The app just froze as a white screen for about 10 mins. Then my whole phone froze I had to manually hard reboot the phone. I have tried everything. Deleted and downloaded a new copy as well same issue. Please fix this issue

Recently brought an iphone 12 pro max. Still same issue with the app. The phone’s temperature suddenly jumped so high. The phone literally felt like burning sensation on the back side of the phone. Please see why it is consuming so much of resource and try to optimize it.

Multiple technical issues after recent update

2022-05-13

by Bw5132

Update: I downloaded the latest version. It’s getting worse. Each session was timed out “for security reason” even tho I spent less than 10 seconds on the app. If you’re on older IOS like myself please think twice before updating the app.

I’m facing issues such as multiple login and Paynow failures, longer period for the app to respond to a request, oh I couldn’t even leave a feedback at the end of the session etc etc. Each time the app would prompt a digibank alert. I’m using iPhone XR, iOS 13.4.


Have a Problem with DBS digibank? Report Issue




Why should I report an Issue with DBS digibank?

  1. Pulling issues faced by users like you is a good way to draw attention of DBS digibank to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a DBS digibank customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using DBS digibank.


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