Are you having issues? Select the issue you are having below and provide feedback to IU Health Telemedicine.
- Had to change password one day after downloading
- Not knowing if you can leave the “waiting room” to use your phone for other purposes while waiting
- Not knowing when the camera and mic would be accessed
Complete guide to troubleshoot IU Health Telemedicine app on iOS and Android devices. Solve all IU Health Telemedicine app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Indiana University Health, developers of IU Health Telemedicine.
If you use Apple Health, you can choose to share your health information with the provider during your virtual video visit, such as heart rate, blood pressure, body temperature, blood glucose level, weight, nutritional information, and respiratory rate. Anyone in Indiana (ages 2+) can now see a highly skilled Indiana University Health provider 24 hours per day, 7 days a week through an online live video with the IU Health Virtual Visits app. IU Health Virtual Visits is a secure, trusted alternative that works with your busy schedule to bring you and your family convenient access to our providers without having to travel to an office. You will interact with our providers via live, high-quality video and receive a diagnosis and instructions for treatment. We also treat conditions such as acne, allergies, asthma, athlete's foot and back pain. If you use Apple Health, you can choose to share your health information with the provider during your virtual video visit, such as heart rate, blood pressure, body temperature, blood glucose level, weight, nutritional information, and respiratory rate.