Nuvance Health Virtual Visits app not working? crashes or has problems?

Nuvance Health Virtual Visits Status

Published by HEALTH QUEST SYSTEMS, INC

Get care from anywhere with a Virtual Visit. Connect with your trusted Nuvance
Health clinician from your mobile device or tablet.

I have a problem with Nuvance Health Virtual Visits

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Reported Issues: 1 Comments

By Susan DeMarsh 1 year ago

When starting app I get a Pop up window that states there's an interruption in the internet...which there isn't...

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Common Nuvance Health Virtual Visits Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Nuvance Health Virtual Visits app on iOS and Android devices. Solve all Nuvance Health Virtual Visits app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Nuvance Health Virtual Visits iPhone Issues and Solutions

Nuvance Health Virtual Visits iOS app crashes, not working, errors
Nuvance Health Virtual Visits iOS app network issues
Nuvance Health Virtual Visits on iOS has black/white screen

Nuvance Health Virtual Visits Android App Issues and Solutions

Nuvance Health Virtual Visits has errors/crashing/not working
Nuvance Health Virtual Visits server network connectivity issues
Nuvance Health Virtual Visits has black screen

Nuvance Health Virtual Visits iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Nuvance Health Virtual Visits app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Nuvance Health Virtual Visits app crashes or not working on Iphone (iOS):

Close and restart the Nuvance Health Virtual Visits app on iPhone
Update Nuvance Health Virtual Visits app to the Latest Version for iOS
Uninstall and reinstall Nuvance Health Virtual Visits iPhone app
Update your iPhone to the latest iOS version

Fix Nuvance Health Virtual Visits on iPhone unable to connect to server/internet connection issues::

To resolve Nuvance Health Virtual Visits network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Nuvance Health Virtual Visits black/white screen (blank screen) on iPhone:

Follow the Nuvance Health Virtual Visits iOS app troubleshooting guide Here →

Nuvance Health Virtual Visits Android App Issues and Solutions

Fix Nuvance Health Virtual Visits not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Nuvance Health Virtual Visits app issues:

Force Stop the Nuvance Health Virtual Visits App
1. On android, goto "Settings" » click Nuvance Health Virtual Visits app. » click "Force Stop".

Update Nuvance Health Virtual Visits to the latest version on PlayStore

Clear Nuvance Health Virtual Visits App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Nuvance Health Virtual Visits app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Nuvance Health Virtual Visits.

Fix Nuvance Health Virtual Visits unable to contact server/ Nuvance Health Virtual Visits internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Nuvance Health Virtual Visits » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Nuvance Health Virtual Visits » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Nuvance Health Virtual Visits on android.

Solve Nuvance Health Virtual Visits black/white screens issue on Android:

Follow the Nuvance Health Virtual Visits android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at HEALTH QUEST SYSTEMS, INC, developers of Nuvance Health Virtual Visits.

100% Contact Match

Developer: Health Quest

E-Mail: [email protected]

Website: Visit Nuvance Health Virtual Visits Website

65.12% Contact Match

Developer: WCHN AppDeveloper

E-Mail: [email protected]

Website: Visit WCHN AppDeveloper Website

About this app

If you’re an Apple Health user, you will have the option to share important health information with your provider during your Virtual Visit. Visit your nearest emergency room or call 911 if you’re experiencing chest pain, uncontrolled bleeding, severe vomiting, pain or difficulty breathing. Connect with your trusted Nuvance Health clinician from your mobile device or tablet. Get care from anywhere with a Virtual Visit. Please do not use Virtual Visits for a life-threatening emergency. It’s quick, convenient and secure. Sharing Apple Health data is optional but allows the provider to see heart rate, weight, and other health information that may assist in their evaluation.