Are you having issues? Select the issue you are having below and provide feedback to MyMercy.
- Logging in became an issue
- Things went missing or are outdated
- Insurance portion has old information and won't let you add new one
- Billing summary or estimate doesn't work and keeps crashing the app
- New design of the app is horrible and filled with "fluff"
- Unexpected error when trying to login
- Keeps sending notifications for the same thing
Server error constantly, can't view anything past main screen after login. Can't open letters, results, etc.
Server error message when trying to see lab results and contact with doctors. I am using a newer android Phone
Cannot add MyMercy account to Apple Health. I get a message stating unable to connect, try adding account later. Why?
When I click on the app it just gives me a blank screen, I deleted the app and reloaded it but the problem is still there, what is the way to fix this issue.
I have an iPad gen 9. When I try to open app I get a pop up window asking if I want to stay here or continue. Continue takes you to the website. If I select stay here all I get is a blank screen.
I'm attempting to create my account and it won't let me past the password/secure your account menu.
App won’t load. Screen is blank after giving me some sort of website link and asking if I want to go there.
I have tried numerous times to get registered with mymercy. I just cannot accomplish this. I had a procedure on Monday, and I have a question for my doctor's staff and can't get through. Very frustrating.
#1 App does not update new insurance information. #2 On iPad, app sends me out to an internet site. Info is there…but not same as app on iPhone. Can iPad be synced to iPhone app?
I can’t send a message to my Dr. Why. Will not send.
Multiple internal server errors. Can not access message function to upload documents for my doctor.
constantly says" internal server error " what can I do?
When I type a message to Dr. Link's nurse, Clair and click on "send" on the bottom right corner of the screen, nothing happens
My mercy app and on line tells me server not working. Also its telling me several of my drugs can't be ordered thru mercy. I've been Ordering for years. Plavix generic brand must be taken daily.
Complete guide to troubleshoot MyMercy app on iOS and Android devices. Solve all MyMercy app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Mercy Health, developers of MyMercy.
Contact e-Mail: [email protected]
Use your existing this app account to manage your health information and communicate with your doctor on your mobile devices. • Through a user's Healthkit account they have the ability to track their personal health information such as weight. • Stay up to date with your this app health feed right from your Apple Watch. • Learn about new features from our tutorial videos. • Quickly find what you need with our improved Message Center that groups messages by conversation threads and folders. If you require support accessing your existing account, contact us at 1-888-98-MERCY (1-888-986-3729) or visit app. net for more help options. You must first create an account through app. net. Have feedback about MyMercy ? Email us at mymercymobile@mercy. net.