My Molina app not working? crashes or has problems?

My Molina Status

Last Updated on 2024-11-06 by Molina Healthcare, Inc.

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2 User reports:
App has problems

User reports 2

⚠️ Most reported problems ⚠️

Not working

50.0%

Screen

50.0%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of My Molina Problems 😠👌🔥

- Difficulty finding pharmacies in the user's area that are approved by Molina

- App's register button is glitchy and confusing, leading to concerns about the security of private medical information

- Overall, the app seems fishy and may not be trustworthy.

Have a Problem with My Molina? Report Issue

Common My Molina Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot My Molina app on iOS and Android devices. Solve all My Molina app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

My Molina iPhone Issues and Solutions

My Molina iOS app crashes, not working, errors
My Molina iOS app network issues
My Molina on iOS has black/white screen

My Molina Android App Issues and Solutions

My Molina has errors/crashing/not working
My Molina server network connectivity issues
My Molina has black screen

My Molina iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever My Molina app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix My Molina app crashes or not working on Iphone (iOS):

Close and restart the My Molina app on iPhone
Update My Molina app to the Latest Version for iOS
Uninstall and reinstall My Molina iPhone app
Update your iPhone to the latest iOS version

Fix My Molina on iPhone unable to connect to server/internet connection issues::

To resolve My Molina network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix My Molina black/white screen (blank screen) on iPhone:

Follow the My Molina iOS app troubleshooting guide Here →

My Molina Android App Issues and Solutions

Fix My Molina not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent My Molina app issues:

Force Stop the My Molina App
1. On android, goto "Settings" » click My Molina app. » click "Force Stop".

Update My Molina to the latest version on PlayStore

Clear My Molina App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "My Molina app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch My Molina.

Fix My Molina unable to contact server/ My Molina internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click My Molina » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got My Molina » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch My Molina on android.

Solve My Molina black/white screens issue on Android:

Follow the My Molina android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Molina Healthcare, Inc., developers of My Molina.

About this app

When you use the My Molina app, identifiers for your mobile device are collected within Google Firebase to create a unique identifier for each application when downloaded. MyMolina integrates with Health app to display your health information.