Contact Nemours CareConnect Support
Company Name: The Nemours Foundation
About: CareConnect brings Nemours pediatric care to you with on demand doctor visits
through live video chat on your mobile device or computer. Our experts are here
when you need answers – in the middle of the night, early in the mornings, or
away from home.
Nemours CareConnect Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of The Nemours Foundation
Verified email ✔✔
E-Mail: NemoursApp@nemours.org
Website: 🌍 Visit Nemours Website
Privacy Policy: https://www.nemours.org/privacy-practices.html
Developer: Nemours Children Health
3 Most reported problems 😔💔
App DOES NOT WORK
by Jidyoung
Hospital staff could not get app support or answer why it was not working on my iPhone during visit. I tried downloading and accessing app again 24 hours later and still not working. Here it is 48 hours after visit where I need app in order to access free follow up visit and app just boots you back out to Home Screen. This is the same experience we had last visit just a couple months ago while attempting to use this app to check visit diagnoses and ask questions.
Looks like it would be useful, but keeps crashing
by ChrisD FL
This app looks like it would be very valuable, however it has crashed six times in the first 20 minutes of trying to use it. My son has a high fever, and I’ve had the app crash while: Signing up, entering Insurance info, getting an appointment, and so on. Basically every minute or so in use doing anything. Kept trying in order to get a hold of someone to see my son, but to no avail. I guess I’m a glutton for punishment!
Let me know when this works, and I’d love to use it!
IPhone X w/stable home internet :-/
EVERYONE NEEDS THIS ON THIER PHONE
by Jackyeth1997
One of the most useful apps. Not only are the doctors are phenomenal, it is super convenient. Since mom/dads are managing the entire family, we aren’t allowed to get sick. Parents are able to see a doctor when they are sick and still be on time to pick up or drop off our children to their activities. Great to app to have on hand!
Have a Problem with Nemours CareConnect? Report Issue
Why should I report an Issue with Nemours CareConnect?
- Pulling issues faced by users like you is a good way to draw attention of Nemours CareConnect to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Nemours CareConnect customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Nemours CareConnect.
