Evaneos app not working? crashes or has problems?

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Published by Evaneos on 2024-01-03

Your pocket travel companion that connects you with your local agent. STAY IN
TOUCH WITH YOUR LOCAL AGENT Discuss and organize your trip with a local agent
directly from your phone.

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Common Evaneos Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Evaneos app on iOS and Android devices. Solve all Evaneos app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Evaneos iPhone Issues and Solutions

Evaneos iOS app crashes, not working, errors
Evaneos iOS app network issues
Evaneos on iOS has black/white screen

Evaneos Android App Issues and Solutions

Evaneos has errors/crashing/not working
Evaneos server network connectivity issues
Evaneos has black screen

Evaneos iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Evaneos app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Evaneos app crashes or not working on Iphone (iOS):

Close and restart the Evaneos app on iPhone
Update Evaneos app to the Latest Version for iOS
Uninstall and reinstall Evaneos iPhone app
Update your iPhone to the latest iOS version

Fix Evaneos on iPhone unable to connect to server/internet connection issues::

To resolve Evaneos network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Evaneos black/white screen (blank screen) on iPhone:

Follow the Evaneos iOS app troubleshooting guide Here →

Evaneos Android App Issues and Solutions

Fix Evaneos not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Evaneos app issues:

Force Stop the Evaneos App
1. On android, goto "Settings" » click Evaneos app. » click "Force Stop".

Update Evaneos to the latest version on PlayStore

Clear Evaneos App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Evaneos app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Evaneos.

Fix Evaneos unable to contact server/ Evaneos internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Evaneos » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Evaneos » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Evaneos on android.

Solve Evaneos black/white screens issue on Android:

Follow the Evaneos android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Evaneos, developers of Evaneos.

100% Contact Match

Developer: Evaneos

E-Mail: [email protected]

Website: Visit Evaneos Website

About this app

Get in direct contact with your local agent at any time and ensure a safe and relaxing trip. Receive notifications for each new message or alert from your agent, ensuring a smooth planning experience and an incredible adventure. Your pocket travel companion that connects you with your local agent. Discuss and organize your trip with a local agent directly from your phone. Log into Evaneos from anywhere and get all the info, dates, location, agent contacts and more, in this user-friendly, easy to understand app. This version is only the first step, much more will be added in the following months to make the this app app an even smarter travel companion. Stay tuned. Send messages, images, and files whenever you need to. The best way of organizing the perfect tailor-made trip. The best places to visit, what to bring, what you need to do before leaving... The answer to every question you could think of about your destination is available on Evaneos . Have you come across a problem while traveling? Don’t have an account yet? Discover this app by visiting our website: this app.