COM DEX Overview
What is COM DEX? The COM-DEX app from Widex is designed for hearing aid users to remotely control their hearing aids via the COM-DEX hands-free streamer. The app allows users to adjust volume settings, change programs, and alter sound levels of Widex hearing aids via the COM-DEX. It also provides features like choosing the directional focus of hearing aids, seeing COM-DEX and COM-DEX Remote Mic battery status, and boosting the volume of streamed sound in settings menu. The app also includes usage guides, instructional videos, and a shop finder to locate the nearest hearing care professional.
Features
- Remote control of Widex hearing aids via the COM-DEX hands-free streamer
- Adjust volume settings, change programs, and alter sound levels of hearing aids
- Choose the directional focus of hearing aids
- See COM-DEX and COM-DEX Remote Mic battery status
- COM-DEX Remote Mic controls: Pause/start stream, adjust microphone gain, surroundings on/off while streaming from microphone
- Boost the volume of streamed sound in settings menu
- Swipe screen support added (change active screen by swiping left/right)
- COM-DEX and COM-DEX Remote Mic Connection Guide
- Usage Guides to adjust sound, programs, and sound direction
- Instructional videos for basic hearing aid maintenance
- Shop finder to locate the nearest hearing care professional
- Mirror feature to help placement of hearing aids
- Firmware upgrade for COM-DEX with older firmware versions (1.2.0 or 1.0.10)
Official Screenshots
Product Details and Description of
The COM-DEX app from Widex allows hearing aid users to remotely control their hearing aids via the COM-DEX hands-free streamer. COM-DEX streams high-quality sound to Widex hearing aids from mobile phones and from a connected COM-DEX Remote Mic With the COM-DEX App you can: • Adjust volume settings, change programs or alter sound levels of Widex hearing aids via the COM-DEX • Choose the directional focus of your hearing aids • See COM-DEX and COM-DEX Remote Mic battery status • COM-DEX Remote Mic controls: Pause/start stream, adjust microphone gain, surroundings on/off while streaming from microphone • Boost the volume of streamed sound in settings menu • Swipe screen support added (change active screen by swiping left/right) • COM-DEX and COM-DEX Remote Mic Connection Guide • Learn how to adjust sound, programs and sound direction with Usage Guides • Learn basic hearing aid maintenance with instructional videos • Locate nearest hearing care professional with the handy shop finder • Use the mirror to help placement of hearing aids If your current COM-DEX has firmware older than version 1.3.0 (e.g. 1.2.0 or 1.0.10): Please consult your dispenser for firmware upgrade if you want to optimize your experience with COM-DEX Remote Mic support or have access to the new features mentioned in “What’s new in Version 1.3.0”. To verify your current firmware version on COM-DEX: When the App is connected to your COM-DEX, the firmware version can be seen in menu More| Help | App and device information -> COM-DEX firmware version: x.x.xx
Top Reviews
By Jhpx123
Not reliable. Updated Finally a Reliable App
Yes great idea,! But not very reliable. Your never able to keep a connection with the app. With other hearing aid companies make wireless hearing aids Widex better get on the ball with this app if this is going to be their go to technology. Updated: I have emailed the company several times about the poor quality of this app. They are clueless. They instruct me to go to my audiologist and have the COM-DEX checked. They are unaware or just flat out ignoring the reviews. They left me with the impression they really don't care! Upate:2 Finally they have released an app update that makes this device enjoyable they way it should have been Thank You
By JoEllenNmandyBestFriendsNdog
Love the com-dex
I have the app on my iPhone but I’d like to know why it disappeared off my iPad and will not reinstall on it? It’s got that little balloon that shows where it was there before my iPad needed restored but I tapped it a few times and it retreats back to the balloon. Please get this fixed.
By GTbud
Lacking Functions
Although a good idea, using this app on a SmartPhone is useless. Basically, the is no "sliding scale" for the volume. It woulld be nice to know where your setting is relative to full scale. Also, the function that allows the user to adjust the direction from which sound is emitting is useless. I can tell some slight difference, but nothing dramatically different. Finally the SmartPhone app refers to Programs. There are none offered except the one above. You would think that at least the would included those or a demo of each one.
