Table of Contents:
1. How does it work?
2. What is Spruce – Care Messenger?
1. A unified team inbox powers all of your practice’s communication needs -- from secure texting, practice phone system, voicemail, secure file sharing, and telemedicine -- all from one app.
2. A unified team inbox powers all of your practice's communication needs -- from phone, text, secure messaging, video calling, secure team chat, and more -- all from one app.
3. Download Spruce to connect with your provider for secure messaging and digital care.
For Patients: Download to connect with your doctor for secure messaging and telemedicine.
— FOR PROVIDERS —
(Patients, see below)
Spruce is the leading platform for HIPAA-compliant communication and care outside of the exam room. A unified team inbox powers all of your practice’s communication needs -- from secure texting, practice phone system, voicemail, secure file sharing, and telemedicine -- all from one app.
Spruce provides:
• Business phone line
• Business associate agreement (BAA)
• Secure video calling
• Secure messaging
• Asynchronous telemedicine questionnaires
• Fax
• SMS texting
• Bulk messaging
• Scheduled and template messages
• Free patient app
• Available on mobile and desktop
Customer support is available in-app or by email at [email protected]
— FOR PATIENTS —
Download Spruce to connect with your provider for secure messaging and digital care.
If you have landed on this app store listing via a link that your provider has shared, simply proceed to download. If not, please ask your provider for their Spruce invitation link.
Customer support is available at [email protected]
This is perfect
I love spruce because I can text or call patients when I’m unable to call them from our office phone system, like when I am on call for my group over evenings and weekends. This protects my personal phone number without having to block it, as many patients will not answer a call from a blocked number. Texting also helps me to get important information communicated while protecting myself from long conversations with patients when I am supposed to be enjoying personal time away from work. It also documents my call attempts and texts, should I ever need them for the medical record.
Great idea
I have never had a better connection with a doctor and although I do have a great doctor and his receptionist is also great, I do recognize the app as being the very thing that has brought us the ability to connect! I can’t say how great it is to know my dad’s dr will be able to respond to anything I have issues with and always does do so within few hours if that! The app has never glitched and has been up and functional each time I pulled it up and opened it! It’s a time saver and a comfort to have this app connect me with our dr! Great idea!
Wonderful!
This app is wonderful! I connected with a physicians assistant connected to the urgent care I usually go to. Because of my busy work schedule I can’t always get down to the urgent care center to get checked out. With this app you can submit your symptoms, video, pictures and chat with a doctor quickly. From there prescriptions can be filled out and sent over to the pharmacy quickly.