1. In order to protect your privacy and personal information, and promptly resolve any technical or customer services issues you are having with any Dexcom product, please contact 1-888-738-3646.
2. If Dexcom determines that your comment/complaint requires follow up, a technical support representative will attempt to contact you to gather more information regarding your comment/complaint.
Dexcom CLARITY is an important part of your Dexcom CGM system. It can help you identify glucose patterns and, with your healthcare professional, determine the potential causes of those patterns.
Dexcom CLARITY users experience up to 15% increased time in range (70-180mg/dL) as compared to non-users.*
Log in with your Dexcom account to:
• Keep tabs on your time in range, patterns and other key metrics.
• Allow clinics to access to your data and reports to make appointments more efficient.
• Set Time in Range goals.
• Turn on daily or weekly notifications and emails.
• View, save, print, and email all reports.
• Connect to partner apps for more features and benefits.
This app store should not be used as your first point of contact to resolve technical or customer services issues. In order to protect your privacy and personal information, and promptly resolve any technical or customer services issues you are having with any Dexcom product, please contact 1-888-738-3646.
Dexcom is required to follow up with customers regarding product-related complaints. If Dexcom determines that your comment/complaint requires follow up, a technical support representative will attempt to contact you to gather more information regarding your comment/complaint.
*Parker AS, Welsh J, Jimenez A, Walker T. Insights from big data (2): Benefits of self-guided retrospective review of continuous glucose monitoring reports. Diabetes Technol Ther. 2018;20(S1):A-27.
I had a CGM for a time about 10 years ago and wasn’t very impressed. I’m giving it another shot and so far have been blown away at how helpful the clarity app is for me. I can generate beautiful and easy to understand charts in a couple of clicks and see trends to help me manage my diabetes better. This is a wonderful tool. I don’t understand the negative reviews I’ve seen- everything has worked flawlessly for me. Great job Dexcom!
First, let me start by saying this app works perfectly fine. From the instant I installed it, the app logged into my Dexcom account and has provided me with valuable information on my running blood glucose levels. The overview switches easily between 48 hours and 7- to 90-days. The report function works well and provides great details. For anyone using the Dexcom G5, this is a must-have app!
I am so glad! After a very long time of this app crashing Everytime you open it, it has finally been fixed! This app offers amazing information that I am so happy to be able to access again.