Rossmann Status

Last Updated on 2025-04-23 by Dirk Rossmann GmbH - Drogerie

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⚠️ Most reported problems ⚠️

Not working

35.0%

33.3%

Connection

25.0%

Account

3.3%

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Common Rossmann Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Rossmann network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Rossmann App
1. On android, goto Settings » Rossmann » click [Force Stop]

Clear Rossmann App Cache and Data:
1. On android, goto Settings » Apps » Rossmann » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Rossmann.

On android, goto Settings » Apps or Manage Apps tab.
Click Rossmann » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Rossmann » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Rossmann

Contact e-Mail: ios@rossmann.de

E-Mail: android@rossmann.de

Website: 🌍 Visit Rossmann Website

Privacy Policy: https://www.rossmann.de/de/service-und-hilfe/datenschutz-app

Developer: Dirk Rossmann GmbH

May 24, 2025, 03:52 PM
a user from Berlin, Germany reported problems with Rossmann : Crashes
May 21, 2025, 04:16 PM
a user from Adenau, Germany reported problems with Rossmann : Not working
May 12, 2025, 06:06 PM
a user from Mülheim, Germany reported problems with Rossmann : Connection
May 10, 2025, 11:12 AM
a user from Frankfurt am Main, Germany reported problems with Rossmann : Not working
May 07, 2025, 04:12 PM
a user from Flensburg, Germany reported problems with Rossmann : Connection
Apr 27, 2025, 09:21 AM
a user from Hanover, Germany reported problems with Rossmann : Not working
Apr 13, 2025, 10:59 AM
a user from Dresden, Germany reported problems with Rossmann : Not working
Apr 08, 2025, 09:18 PM
a user from Mannheim, Germany reported problems with Rossmann : Login
Apr 07, 2025, 07:51 PM
a user from Wesseling, Germany reported problems with Rossmann : Connection
Apr 04, 2025, 09:42 PM
a user from Leipzig, Germany reported problems with Rossmann : Not working
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