Rossmann Status

Last Updated on 2024-12-10 by Dirk Rossmann GmbH - Drogerie

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⚠️ Most reported problems ⚠️

34.5%

Not working

34.5%

Connection

25.9%

Account

3.4%

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Common Rossmann Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Rossmann network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Rossmann App
1. On android, goto Settings » Rossmann » click [Force Stop]

Clear Rossmann App Cache and Data:
1. On android, goto Settings » Apps » Rossmann » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Rossmann.

On android, goto Settings » Apps or Manage Apps tab.
Click Rossmann » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Rossmann » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Rossmann

Contact e-Mail: ios@rossmann.de

E-Mail: android@rossmann.de

Website: 🌍 Visit Rossmann Website

Privacy Policy: https://www.rossmann.de/de/service-und-hilfe/datenschutz-app

Developer: Dirk Rossmann GmbH

May 07, 2025, 04:12 PM
a user from Flensburg, Germany reported problems with Rossmann : Connection
Apr 27, 2025, 09:21 AM
a user from Hanover, Germany reported problems with Rossmann : Not working
Apr 13, 2025, 10:59 AM
a user from Dresden, Germany reported problems with Rossmann : Not working
Apr 08, 2025, 09:32 PM
a user from Berlin, Germany reported problems with Rossmann : Login
Apr 08, 2025, 09:18 PM
a user from Mannheim, Germany reported problems with Rossmann : Login
Apr 07, 2025, 07:51 PM
a user from Wesseling, Germany reported problems with Rossmann : Connection
Apr 04, 2025, 09:42 PM
a user from Leipzig, Germany reported problems with Rossmann : Not working
Apr 03, 2025, 08:14 AM
a user from Munich, Germany reported problems with Rossmann : Not working
Mar 28, 2025, 11:17 AM
a user from Essen, Germany reported problems with Rossmann : Login
Mar 12, 2025, 09:54 AM
a user from Frankfurt am Main, Germany reported problems with Rossmann : Not working
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