YouTrack Reviews

Not at all nimble or flexible for supporting modern workflows

this app is a good product but I can't say the same for the mobile app, there's hardly any functionalities to match the site.

I really want to like and use YouTrack, but there are severe limitations and that push me back to using this app through a browser. To be clear, I use YouTrack on an iPad.
1. Why are none of the panels I created in the browser version for my dashboard available in YouTrack ? These are essentially predefined searches that show me at a glance the progress my team is making. Why do I need to recreate them again here?
2. On long tickets with many comments, screenshots, etc, this mobile app just falls flat. The media doesn't load right and the entirety of the ticket may or may not load at all.

I love JetBrains, and this app on web is great, but YouTrack feels like it was designed entirely on a whiteboard. Missing functionality (e.g. no dashboards, overly cumbersome to accomplish basic things like deleting issues) and missed opportunities (e.g. issue list has no swipe, no long-press commands, and no multi-select) make for a frustratingly tedious experience.

It has an entire view dedicated to Agile boards with “swimlanes” - at first it seems difficult to drag issues around, but there’s a zoom button that makes this much easier. (There should really be a mini-tutorial for this!) My biggest gripe however is that they didn’t include the backlog, and there’s no obvious way to move issues to the current sprint. Adding multi-select as I mentioned above would remedy this.

Every time you change a field, YouTrack pauses while it syncs with the server. As a result, attempting to change a bunch of things in one go feels very tedious and slow. Things like pressing a tiny X to back out makes it that much harder.

Linking issues is missing parent-child link creation for some reason. It’s also the kind of thing I’d like to do at the issue-list level, not deep inside an individual issue’s top-right menu.

The devs desperately need to use this in a real world project and iterate on the functionality! I apologize if I’m mistaken on this presumption, but it truly feels that way to me right now.

I’m also trying this on iPhone 12, not iPad, so it could be that some functionality is hidden here. Even so, I think dashboards are super important on mobile, and should be available on both.

TL;DR: It’s not snappy, but you can probably use YouTrack decently as a developer right now, whereas for project management I think it’s completely unusable. I’d be happy to update this review in response to improved functionality. Thanks.

Finally an App I can use. I feel like YouTrack is so great for my workflow because I don’t want to be on my computer all the time so this is a great substitute. I still think I can use some improvement but YouTrack definitely doesn’t deserve all the hate it’s getting

YouTrack just fails with a terrible error message “Network request failed” when this app is using a TLS cert from an internal CA, despite that cert being loaded into iOS.

...

One word.. Finally :-)