Contact YouTrack Support
Company Name: JetBrains
About: YouTrack Mobile is compatible with the last three major YouTrack versions. If
you already have YouTrack, just download the app to manage your projects on the
fly.
YouTrack Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of JetBrains
Verified email
Contact e-Mail: youtrack-support@jetbrains.com
Verified email ✔✔
E-Mail: youtrack-feedback@jetbrains.com
Website: 🌍 Visit YouTrack Website
Privacy Policy: https://www.jetbrains.com/company/privacy.html
Developer: JetBrains s.r.o.
3 Most reported problems 😔💔
Needs much improvement
by Wzd138
Youtrack is a good product but I can't say the same for the mobile app, there's hardly any functionalities to match the site.
Importing tasks nearly impossible
by Hhrbsjdjdkebbhbv
Not at all nimble or flexible for supporting modern workflows
Please make this app better
by SmrtAl3k
I really want to like and use this app, but there are severe limitations and that push me back to using YouTrack through a browser. To be clear, I use this app on an iPad.
1. Why are none of the panels I created in the browser version for my dashboard available in the app? These are essentially predefined searches that show me at a glance the progress my team is making. Why do I need to recreate them again here?
2. On long tickets with many comments, screenshots, etc, this mobile app just falls flat. The media doesn't load right and the entirety of the ticket may or may not load at all.
Have a Problem with YouTrack? Report Issue
Why should I report an Issue with YouTrack?
- Pulling issues faced by users like you is a good way to draw attention of YouTrack to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a YouTrack customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using YouTrack.
