Lovense Remote Reviews

by Awonyola

I bought LovenseRemote for my partner and I and we have read several reviews with the same complaints. You cannot receive friend requests in the long distance area of LovenseRemote at all. We have tried creating multiple emails, deleting and redownloading LovenseRemote and now
We have resulted to contact customer service because we are seeing the same complaints that people have had in the past two years. Please solve this problem. I have no idea you guys are literally false advertising a product for two years and have not fixed such a simple connection issue.

by Staceev

The connectivity/antenna definitely needs improvement, my app loses connection with the device if it is more that 6inches away, unobstructed. Never mind if there is a layer of fabric in between, then it’s closer to 2-3 inches to maintain connection.
I am following all of the instructions, it is fully charged, and everything else is fine...not sure if I just have a faulty device or not, but it’s such a let down.
Also, the controls within LovenseRemote could be a little easier to use when giving remote access and seeing what fun was sent my way, that doesn’t always match up.

by Irishluck22

I’m baffled reading these reviews. Wonder if many of these are just plain fake. They seem like it since they all sound the same. And rave about the wonderful customer service. Which is what I have a problem with. I was told a week ago my product shipped. Check UPS tracking and it says it’s not even in their possession because it HASNT BEEN SHIPPED YET! It should be here by now if it was shipped when they said it was. But it hasn’t even gone anywhere yet. Tried to reach customer service only to find out they’re one of those companies who will NOT provide a phone number to contact them. That’s just shady and bad business. So I had to email them. Unlike the reviews here who say they for a response from them within hours I wonder if I’ll ever hear from them at all. About to just call my bank and reverse the charge since I’m out $200 and nothing to show for it. This company is sketchy. I wouldn’t risk buying anything from this place.

by Exomess

LovenseRemote has nice aesthetics, but my issue comes with connectivity. The voice call and video call features aren’t working properly ch results in the audio cutting out and not coming back. Then the toys are having issues staying connected to LovenseRemote . Overall, just bad. I’ve been a user for almost 2 years and all of a sudden your app stops in the middle of an important session. Completely ruined the experience

Update: App keeps logging out after I logged in earlier in the day and didn’t log out. This has been happening a lot lately and its never happened before. Very irritating that I have to constantly log in when that wasn’t the case not even a full week ago. Very disappointing

by Krazie Lady

If I could give this negative stars I would. Had to make a email change on my app so I reached out to customer service to see what steps I had to take to do so. Numerous attempts were made to do so before I finally got a response from someone who told me that the only way to update the email was to delete my account & this had to be done through their end I could not delete my account or update it. Once I agreed to delete my account I would have to create a new account & it had to be done on line not through LovenseRemote . I created my new account and now I can’t log onto LovenseRemote ! I have made several attempts to contact customer service to fix the problem with no response . LovenseRemote & the toy are a complete waste of money ! Don’t buy their accessories

by Duece83

I have to agree with a few other reviews here. LovenseRemote has no problem finding the product lush via Bluetooth but it constantly disconnects and will not reconnect until the product goes through reparing. Very frustrating when the object is inserted and have to remove every time to do this. When I contact support they wanted a laundry list of specs and screenshots from my mobile device that I don’t understand. Too much hassle. Also beware the hush. It broke completely in 2. Too half disconnected from bottom half. Same issues with it as well until that happed. Also with that product little help from support. No product replacement. I paid WAY TOO much for what I got.

by RubberBop

The concept, as well as the toys, are great, but LovenseRemote could really use some serious updates/corrections.

Two items that would seem easy to fix: 1) Where is dark mode? Why does my iPhone or iPad have to be lit up with a white background creating a searchlight effect in low-light situations? After Apple having introduced dark mode several years ago, LovenseRemote still does not utilise this capability and I have to go search down Apple's (now rather old) Smart Invert function. Yeah, it works, but it is a clunky, clunky, clunky approach and would be so easy to update. 2) And this one is even sillier, when using any prerecorded patterns in the Favorites screen, the control button is incorrect. The button is listed as "Play" which, once started, turns into the international symbol for "Pause", two vertical lines. That is what I would expect it to do and for it to retain its place in the pattern, but rather it stops and resets to the beginning of the pattern. Ideally, once a pattern starts, there should be both Pause and Stop buttons, but to have only one and to have it incorrectly labeled is just sloppy programming.

by ToddJ17

My chief complaint is LovenseRemote . This company has been around too long for LovenseRemote not to be 100%. I am very disappointed that I can not use LovenseRemote with iTunes, Pandora, etc., or music that saved on my phone. The interface to make new patterns could be much nicer/easier. I would love to see more prostate toys that are longer and much stronger motors. I would love to see a prostate toy that has four strong motors inside; so, basically one toy that can be controlled through LovenseRemote as thought it was two devices (if that makes sense). For example, (motor1)(motor2)(motor1)(motor2). Hard to explain, but I hope you get the idea. All that being said, the customer service has been A+++ and nothing but accommodating. I look forward to buying more in the VERY near future.

by Monneycraft

LovenseRemote and product are amazing but to not have the ability to video chat while the other controls the toy at the same time is highly flawed, in addition the in ability to mute yourself or the other while using the video chat feature is also bad for some instances we cannot do anything due to the idea that we are home from college and family can over here the other on video chat while we have fun.

by Jrreynolds

My girlfriend and I absolutely love the features of LovenseRemote but it seems like it has such flaws with the Bluetooth connectivity. No matter the feature it seems to disconnect to the preferred feature. Close range, long distance, sound, music; it does not matter. It just disconnects so easily, no matter the distance between us. We have looked up the possibilities of the issue but none seem to fix it. Would love to hear from someone from the company in order to sort this issue out. A huge fan of the product, but we have genuinely not been able to fix this problem.

by Navy Rover

My GF and I are long distance, and this sounded like a great idea for when we are apart and something new when we were together. We have the Nora, Lush, and Max. My only, and truly this is the only one, is when we are together, the Bluetooth on the Lush just doesn’t have any range at all. If she crosses her legs, doesn’t work. If her back is to me, doesn’t work. I have all the updated apps, tried resets, etc. I would really have thought a useful range of 15ft would be normal. I really want to give this 5-stars, just wish the range was better.

by Sammy Paige

I only knock this 1 star because of how loud the motor is when the head rotates. However The vibration mode is quiet. I wish it was a little stronger but all of this can be over looked especially knowing that im feeling my partners movements in real time... that seriously makes up for it all and makes the sessions so so hot! LovenseRemote is easy to use and a lot of fun.
Cant explain how much of a game changer this can be for your long distance relationship. Shipping took a week, but you can keep track of your order and transit on their site. The toy is very high quality feeling. You do need to charge before use but still as mentioned before.. the fact that you can feel your partner at the same time trumps it all.. so so hot!!

by I Fall Down Stairs

I love the toys I have, and the ability to meet new people. The only real issue I have with LovenseRemote is that I don’t know who’s deleted me from friends list. I know people come and go, just life. It’s difficult to tell who’s still on my friend list though. I’ll send a message and get a reply of “ so so is not friends with you” yet they are still on my list. Maybe add a feature where you know that someone has deleted you, or wipe it altogether. Would definitely help keep my list simple.

by Kitty Bonus

I’d have given 5 stars if it weren’t for the fact that it disconnects often which is very annoying. Other than that, LovenseRemote is fun with my Lush 3! Husband and I enjoyed nearly 11 hours of playtime (little break about half way to charge it).

It’s totally great for long distance and hubby thoroughly loved it and didn’t want to finish out playtime, if you know what I mean lol.

Like I said, it’s great and I love it but it needs an update to fix the disconnection issue.

by Jdmtoby

So I want to start by saying that LOVE all our lovense products! However we have some connectivity issues from time to time. My girlfriend and I are both adult broadcasters and we also were long distance for 8 months before we lived together. We encounter some disconnection issues from time to time but I want anyone who reads this to understand that this system...Bluetooth toys that sync to eachother or to the cam site or the lovense app itself, is extremely reliable at the end of the day. We just today had our second toy (first Nora, now Domi) malfunction. When Nora broke we emailed lovense and they shipped a new one out right away and we just had to ship the malfunctioning item back. Super convenient! Now Domi is almost brand new, as was Nora when she broke.. and Domi’s battery doesn’t want to hold a charge.
So make sure you all understand that not every single product that lovense mails out is going to be perfect, BUT Lovense is AMAZING at customer service!! So please do NOT let any minor issues you may have dissuade you from buying your first, or several of their products! YOU WANT THESE TOYS!!! TRUST ME!! So I will be shipping Domi back and getting a new one because Lovense is just good like that! I TRULY HOPE THIS HELPS some of you to decide to buy Lovense products;)! -GRIM WOLF ALPHA

by Madeline Travis

I've been using LovenseRemote for a while and i love it, but with this recent update, i can't do a single thing. it opens LovenseRemote and crashes. i've restarted my phone, redownloaded LovenseRemote , restarting LovenseRemote , etc. I have no clue what's going on with it.

i'm giving it five stars because this is literally the only bad experience i've had with it. i'm sure it's just the update. LovenseRemote usually works fine. I love it either way

by Cooldrummerguy

LovenseRemote may not have the all features one could dream of, but of all the remote controlled toy apps, this is the one I have found to be the most reliable and the easiest to use. The interface is clean and easy to use and connection issues are minimal. There are occasionally a few small bugs but the team is great about patching when they find them. Very satisfied with LovenseRemote.

by Tulipsfortwo

I have had nothing but success with this toy and LovenseRemote . It is very enjoyable, and my partner can completely control it from 700 miles away. It makes our time apart much better. I did receive a faulty toy, it stopped working after two weeks. I called customer support, and I had a new one mailed to me within four days. Outstanding customer service. If there were one thing i could say for improvement, is notifications.......i don’t get them unless the toy is connected.

by AppleDW

Works great once it connects and stays connected. Will loose Bluetooth connectivity frequently. Long distance controls hard to use, problems again with connection and or allowed persons to use controls. Other brands such as Ohmibod may be a better choice at this point. Do your research before buying.

Since contacting and receiving a new updated Lush, it has been an amazing toy. Customer service was amazing and sent a new Lush that was a new design. This new design of the Lush is a big improvement from the first model. No issues with connectivity and or internal motor. I highly recommend this product if you want to try new and exciting things in the bedroom.

by Wepunguy

Not unlike a lot of other people, I have read more bad and good things about LovenseRemote and the Lush in particular. I can 100% say that I bought not one but 3 of their products at once after looking at the competition and their reviews, omg we they sketchy at best. I received them and had 0 problems until the next day, the Lush just was acting wonky. I went to the website and to my horror, they had just released the pre-sale of the Lush 2.0! I thought I was screwed, after 2 emails and less than 3 hrs I received an email stating the new 2.0 was shipped! 2 days later it was at my door, it took 5 days for the original order! I asked about the apps and they are about to release updates and a new one altogether, I would not be surprised if it soon followed the Apple announcement next week (new iOS). Just a guess, but I had to take second and let everyone know what they did for me after reading so many negative comments...

by Timtimtimtim121212

Done everything possible to pair my device with wife’s device, it will not send the invitation even though it says successfully sent. Neither of us get the invitation...so I e paid for a product that is suppose to do something advertised...feeling overspent for something that does half of its advertised potential. Will request return/refund if the matter doesn’t work out VIA customer support which I’m hearing isn’t helpful. Bummer! Could be a fun toy for couples to enjoy. Hope it works out. If does, I’ll revise review

by 👾 •_• 👾

At first, there were connectivity issues. After that it wouldn’t process that i had permissions on. Now the lush 2.0, which was over $100 shuts off by itself, and the battery display is completely incorrect. It will claim I have full battery when it’s dead. The charger cord broke almost immediately so i have to angle it anytime i want to charge it. It’s a great, discreet, and powerful product but because of all the issues with it, I would never buy from Lovense again, it’s a huge letdown.

by LimeCandy

LovenseRemote is sleek, with a pleasant design. It lets you have all sorts of fun with your toy.

However, lately I’ve had an issue where I can’t press any of the UI. It’ll let me sign in, but past that screen it will refuse to work. I have to delete and reinstall LovenseRemote for it to work again, and even that is temporary. :/ At this point I just use the buttons on my toy.

by SpudMills

We’ve had no problems at all connecting (locally). The recordable patterns and 2 different types of manual controls are easy to used the only suggestion I have is to offer different UI colors. The hot pink pretty much says “I’m a sex app”, which makes it less discrete when you’re using it in a restaurant or other public place. I’d also suggest offering an all-black option with dark grey controls/text so it could be used in a dark movie theater without it giving off so much light.

by Lexrn93

I purchased the domi, and I love everything about it. I love LovenseRemote . Easy to connect, super user friendly. My only issue is that all of my downloaded music on my phone won’t transfer over. Only about 9 song of my music library will only show up. I’ve tried to remove them from my library and re download them, but still nothing. :/ other than that, I love LovenseRemote !

by Gimanowar

LovenseRemote itself is very intuitive, easy to navigate, only wish the toy wouldn’t stop once you go from one tab to another (before actually choosing another pattern or mode). The toy is very comfortable and highly addictive, I might need to search for a rehab soon☺️ Can’t believe I lived without these orgasms for so many years. And it is indeed quiet enough to use in public ( I wouldn’t try in a library though) Best toy ever! (Lush 2)

by Vivandlance

Not unlike a lot of other people, I have read more bad and good things about LovenseRemote and the Lush in particular. I can 100% say that I bought not one but 3 of their products at once after looking at the competition and their reviews, omg we they sketchy at best. I received them and had 0 problems until the next day, the Lush just was acting wonky. I went to the website and to my horror, they had just released the pre-sale of the Lush 2.0! I thought I was screwed, after 2 emails and less than 3 hrs I received an email stating the new 2.0 was shipped! 2 days later it was at my door, it took 5 days for the original order! I asked about the apps and they are about to release updates and a new one altogether, I would not be surprised if it soon followed the Apple announcement next week (new iOS). Just a guess, but I had to take second and let everyone know what they did for me after reading so many negative comments...