Contact Lovense Remote

Contact Lovense Remote Support


Company Name:

About: This app is the remote control for all Lovense wearable toys. Designed for: 1.



Lovense Remote Customer Service 👿🤬😡😠💢😤

Lovense Remote Contact Information

Listed below are our top recommendations on how to get in contact with Lovense Remote. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Lovense Remote. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



Verified email  

Contact e-Mail: [email protected]


Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Lovense Remote Website

Privacy Policy: https://hyttoapps.bandnana.com/remote/privacy-policy

Developer: Lovense







Read 22 Customer Service Reviews 😭😔💔

4.1 out of 5
Richard
2023-11-05

Recibo el mensaje " The toy has been disabled.Pleasr contact our customer service! Ferri(X:04:E44B24EE699;)

Stacey Anderson
2023-05-10

I recently discovered that my son spent $451.00 dollars on your products. He tells me he cannot get a refund. My son is 14 YEARS OLD! If he cannot get a refund on a product, he used MY account to pay for then I will be contacting law enforcement, Better Business Bureau, my attorney, anyone else who will listen and wants to know that you sell these products to minors without proof of age. I want resolution to this problem as soon as possible. Thank you

Ron L Frasier
2023-02-19

Had Lush 3 for one month, it charged and worked out of the package. It was never used, but a month later when I tried to charge it again, it will not charge.

Jason S Mann
2023-01-16

I was appalled when I started reading extensive reports of Lovesense taking Customers money and no response given . I will be asking for a full refund if my order is not completed within a timely manor . I will also report the Domain to the Better Business complaints .

Chad Fisher
2022-12-04

The meoprean coaring is flaming off im adraid of loosong my investment i love it so much i. Would have to have get a short caise of watter damage

Kurt Snyder
2022-10-16

I bought the hush 1.5 the charger is not the box , the store got from says cannot help me they don't have one and don't except returns . This is crazy I purchased your product. 814 504 9264

Ashley
2022-09-04

My lush 2 I just bought like a week and a half ago acts like someone else is controlling it and I want it replaced! Kinda creepy

Terrie
2022-01-13

Disgusted. Dont work cant get refund and huge run around to try to get even replaced .,or tell you to pay more money so someone can contact you . I not buy anything more . I will be sending back the product

Terrie
2022-01-13

Disgusted . Does not connect to any divice . 8 emails later im still waiting for a replacement . Only other thing is return to sender hoping they will replace as they dont refund your money

Tony
2021-12-31

I purchased a HUSH for it's ability to sync to Shibby's (Shibbydex)- particular files which incorporate haptics. At first, it was able to work with no connection issues. Recently however, it will not connect to any of the files I wish to use... If I use the app/remote, it works fine...when I try to use it with Shibby's files, it won't connect. It usually gives a message ,"turn on toy,.." even though the toy is already turned on. I purchased this solely to use with Shibby's files via the "Shibbydex". Now that it won't connect, I'm left with an expensive &:rather odd looking paperweight. Any suggestions ???

Susan Stark
2021-11-27

I need information on how to delete my account. To reset a new account. Thank you.

Nikki
2021-08-27

After about 3 weeks lush 2 stopped charging. However manyvtimes I try reconnect the charge cable I just get a weak flash and nothing. Very frustrating

Bella Hoare
2021-06-04

I have seen a error message

Alissa
2021-05-07

I’ve tried to to contact lush and sent pictures/videos and followed their advice. It’s pointless. Every attempt has failed.

Mica
2021-04-21

My edge 2 and lush 3 won't stay connected.. Help?

ChaneeJumper
2021-04-19

Hello I have purchased the lush 3 it got here Friday it does not charge at all I would like my money back or a brand new toy. I find it unacceptable that have nobody contacted me because I had sent three emails that I can screenshot and send. I have my bank statements and all I would like a full refund or a brand new toy. Email is Joblife28@redacted phone number 5404473933

Barny
2021-04-15

Same issue for me. Just get service error. Please try again. This happens whenever I try to log into the app. Just invested in a new Lush 3 and cannot use it. Please help. Thanks

Alice
2021-03-19

All the time, the same error. “SERVICE ERROR. Please, try again”.

Samantha
2020-11-30

Can’t log into app, it keeps saying data error. Have tried deleting and re-installing the app and still getting the same error.

Customer service?

2022-04-28

by Irishluck22

I’m baffled reading these reviews. Wonder if many of these are just plain fake. They seem like it since they all sound the same. And rave about the wonderful customer service. Which is what I have a problem with. I was told a week ago my product shipped. Check UPS tracking and it says it’s not even in their possession because it HASNT BEEN SHIPPED YET! It should be here by now if it was shipped when they said it was. But it hasn’t even gone anywhere yet. Tried to reach customer service only to find out they’re one of those companies who will NOT provide a phone number to contact them. That’s just shady and bad business. So I had to email them. Unlike the reviews here who say they for a response from them within hours I wonder if I’ll ever hear from them at all. About to just call my bank and reverse the charge since I’m out $200 and nothing to show for it. This company is sketchy. I wouldn’t risk buying anything from this place.

Terrible Interface

2022-05-05

by Exomess

The app has nice aesthetics, but my issue comes with connectivity. The voice call and video call features aren’t working properly ch results in the audio cutting out and not coming back. Then the toys are having issues staying connected to the app. Overall, just bad. I’ve been a user for almost 2 years and all of a sudden your app stops in the middle of an important session. Completely ruined the experience

Update: App keeps logging out after I logged in earlier in the day and didn’t log out. This has been happening a lot lately and its never happened before. Very irritating that I have to constantly log in when that wasn’t the case not even a full week ago. Very disappointing

Useless

2022-05-12

by Krazie Lady

If I could give this negative stars I would. Had to make a email change on my app so I reached out to customer service to see what steps I had to take to do so. Numerous attempts were made to do so before I finally got a response from someone who told me that the only way to update the email was to delete my account & this had to be done through their end I could not delete my account or update it. Once I agreed to delete my account I would have to create a new account & it had to be done on line not through the app. I created my new account and now I can’t log onto the app! I have made several attempts to contact customer service to fix the problem with no response . This app & the toy are a complete waste of money ! Don’t buy their accessories


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