Are you having issues? Select the issue you are having below and provide feedback to HP ePrint Enterprise.
Complete guide to troubleshoot HP ePrint Enterprise app on iOS and Android devices. Solve all HP ePrint Enterprise app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at HP Inc., developers of HP ePrint Enterprise.
Go to your selected network printer and get your printout, or for public printing location (store, hotel front desk, etc. ), HPePrintEnterprise will show you where to pick up your print job. • Works on iOS 7. 0 or newer. iOS 6. 0 is no longer supported, however, it should work. • Works with ePrint Enterprise Server 2. 2 to 4. (1) Usage of HP Public Print Locations service requires Internet and email-capable Apple® iPhone® 3G or newer, iPad (works in compatibility mode), iPod Touch 2nd generation or newer, running iOS 7. 0 or newer, with separately purchased wireless Internet service and the HP ePrint Enterprise app. The HP ePrint Enterprise app is part of the HP ePrint Enterprise solution for secure corporate mobile printing. The HP ePrint Enterprise is a private cloud-based solution for corporate network printing that supports all your network printers with a secure experience. HP ePrint Enterprise application also allows you to print to HP’s network of over 30,000 Public Print Locations (1). • Business printing on-the-go! Open the HP ePrint Enterprise app and select the content you want to print (email, web page, photo, documents, iTunes Shared file, etc), or share a file from another app(2). 2. Availability and cost of printing varies at mobile print locations. (2) Opening files from other apps via "Open In" supports Microsoft® Word documents, PowerPoint presentations, Excel spreadsheets, and Adobe® PDF. For Public Print Locations, use HPePrintEnterprise ’s automatic geographic search and choose location, or refine the search by entering keywords in the search bar. 4. Take advantage of HP’s network of 30,000 Public Print Locations like FedEx Office, The UPS Store, and Swiss Post, and more. Find the nearest location, hit print, and use a unique code to guarantee the privacy of your printed material. 1. Review the list of network printers and select your printer. 3. Other apps must provide individual access to files and enable exposure to these registered document type handlers from the iOS. (3) HP ePrint Enterprise app enables authentication and job release via HP Access Control (version 14. 0 and higher). To access, enable the HP Access Control service in the ePrint Enterprise app. More details can also be found in the HP Access Control product documentation. (HP Access Control sold separately.