Cityscoot Reviews

Cityscoot Reviews

Published by on 2024-03-03

🏷️ About: The Cityscoot app offers users the ability to rent free-floating electric scooters 24/7. With just one click, users can book a scooter and enjoy a ride around the city. The app offers different pricing options and loyalty programs to make riding more affordable. Safety is a top priority, with comprehensive insurance and free driving initiations available for inexperienced riders.


       


Overall Customer Experience 😎


πŸ‘ΏπŸ€¬πŸ˜  Negative experience
45.3%

πŸ˜ŽπŸ‘ŒπŸ”₯ Positive experience
41.4%

πŸ™„πŸ’…πŸ«₯ Neutral
13.3%

~ from Justuseapp.com NLP analysis of 25 combined software reviews.



Summary of Customer Reviews (Takeaways): πŸ’Ž

- Super reliable

- Best price on the market per min

- Easy to use

- No more convenient means of transport in Paris

- Congrats to the team (dev and ops), they did a fantastic job



Read 7 Customer Service Reviews πŸ‘ΏπŸ€¬πŸ˜‘πŸ˜ πŸ’’πŸ˜€

1.6 out of 5

Highly unethical company

2022-05-22

this app does not give an option to delete your account or delete your financial info from their app. I have sent three emails to them regarding this and have waited weeks with no reply. I do not recommend using them.

Reliable and convenient, overpriced

2022-06-23

Cityscoot and the motorcycles are very reliable. Easy to use. There is definitely no more convenient means of transport in Paris.
Congrats to the team ( dev and ops), you did a fantastic jobs.

Update : the price has skyrocketed. It is a sign of no-respect for their clients.
It is not a good deal anymore. Very sad.

Does not work for US residents

2022-07-24

They let you get ALL THE WAY through the registration process before telling you that US drivers licenses do not qualify.

Unless you have an EU license, you’re ineligible.

Horrible

2022-08-25

Horrible do not use! Impossible to sign up and takes forever and Cityscoot is confusing and I called and emailed and they did nothing to help me get set up! What a waste of time and horrible app!

Impossible to register

2022-09-26

Entirely stuck in the registration process. On my iPhone : an error occurs every time I try to upload my document. On my Android, I’m stuck at the password verification stage (it’s verifying but never confirming that it’s the same password). Very frustrating.

Terrific

2022-10-27

This is the best option if you want to use electric scooters in Paris. Super reliable and the best price on the market per min

Anne Lieke
2022-06-12

Wanted to delete account & personal info such as credit card. No option. Took 4 emails to customer service before getting privacy@redacted address (so I have to keep asking instead of just doing it). Now 3 weeks later no reply still. Absolute mismanagement for a simple step that should be able to execute myself about my own personal information (cf EU regulations). Be wary to trust!



Is Cityscoot Safe? πŸ€—πŸ™


Yes. Cityscoot is very safe to use. This is based on our NLP (Natural language processing) analysis of over 25 User Reviews sourced from the Appstore and the appstore cumulative rating of 1.6/5 . Justuseapp Safety Score for Cityscoot Is 47.7/100.


Is Cityscoot Legit? πŸ’―


Yes. Cityscoot is a totally legit app. This conclusion was arrived at by running over 25 Cityscoot User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Cityscoot Is 63/100..


Is Cityscoot not working? 🚨


Cityscoot works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with Cityscoot? Post a Review




Features

- Free-floating electric scooters available 24/7

- Easy booking process through the app

- No commitment and different pricing options available

- Loyalty and referral programs for extra free minutes

- Allowed to park in public parking spots authorized for motorized two-wheelers

- Comprehensive insurance during the trip

- Free driving initiations with a professional motorcycle instructor for inexperienced riders.

  Customer Service/Support
Developer:
CITYSCOOT