VR-SecureGo app not working? crashes or has problems?

VR-SecureGo Status

Last Updated on 2022-09-10 by Fiducia & GAD IT AG

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Summary of VR-SecureGo Problems 🔥

- The app is confusing and unclear, making it difficult to log into the user's bank account.

- The customer service representatives are unfriendly and unhelpful.

- The app has a flaw that prevents users from reinstalling it, and resetting passwords requires a password that is sent by snail-mail, which is inconvenient.

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Common VR-SecureGo Problems & Solutions. Troubleshooting Guide

Table of Contents:

VR-SecureGo iPhone Issues and Solutions

VR-SecureGo iOS app crashes, not working, errors
VR-SecureGo iOS app network issues
VR-SecureGo on iOS has black/white screen

VR-SecureGo Android App Issues and Solutions

VR-SecureGo has errors/crashing/not working
VR-SecureGo server network connectivity issues
VR-SecureGo has black screen

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VR-SecureGo iPhone Issues and Solutions

How to fix VR-SecureGo app crashes or not working on Iphone (iOS):

Close and restart the VR-SecureGo app on iPhone
Update VR-SecureGo app to the Latest Version for iOS
Uninstall and reinstall VR-SecureGo iPhone app
Update your iPhone to the latest iOS version

Fix VR-SecureGo on iPhone unable to connect to server/internet connection issues::

To resolve VR-SecureGo network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

VR-SecureGo Android App Issues and Solutions

Fix VR-SecureGo not working on Android, crashes, errors or is unresponsive:

Force Stop the VR-SecureGo App
1. On android, goto Settings » VR-SecureGo » click [Force Stop]

Update VR-SecureGo to the latest version on PlayStore

Clear VR-SecureGo App Cache and Data:
1. On android, goto Settings » Apps » VR-SecureGo » Storage » click [Clear Data] option. This clears both data and cache.
2. restart VR-SecureGo.

Fix VR-SecureGo unable to contact server/ VR-SecureGo internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click VR-SecureGo » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto VR-SecureGo » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch VR-SecureGo