How to Cancel Cinemark Theatres

How to Cancel Cinemark Theatres

Written by on 2022-09-21

We have made it super easy to cancel Cinemark Theatres subscription
at the root to avoid any and all mediums "Cinemark USA" (the developer) uses to bill you.
Now let us get into the crux of this guide.

How Easy is it to Cancel Cinemark Theatres?


Complete Guide to Cancel and Delete Cinemark Theatres

A few things to note and do before cancelling:

  1. Subscribing to a plan and not cancelling it manually will result in the plan auto-renewing.
  2. Cancelling a subscription during a free trial may result in losing the trial account.
  3. You must always cancel a subscription at least 24 hours before the trial period ends.

How easy is it to cancel or delete Cinemark Theatres?

It is Impossible to Cancel a Cinemark Theatres subscription. (**Crowdsourced from Cinemark Theatres and Justuseapp users)
If you haven't rated Cinemark Theatres cancellation policy yet, Rate it here →.


How to Cancel Cinemark Theatres Subscription on iPhone or iPad:

  1. Open Settings » ~Your name~ » and click "Subscriptions".
  2. Click the Cinemark Theatres (subscription) you want to review.
  3. Click Cancel.

How to Cancel Cinemark Theatres Subscription on Android Device:

  1. Open your Google Play Store app.
  2. Click on Menu » "Subscriptions".
  3. Tap on Cinemark Theatres (subscription you wish to cancel)
  4. Click "Cancel Subscription".

How to Cancel Cinemark Theatres Subscription on a Mac computer:

  1. Goto your Mac AppStore, Click ~Your name~ (bottom sidebar).
  2. Click "View Information" and sign in if asked to.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the Cinemark Theatres app and then click on "Cancel Subscription".

How to Cancel Cinemark Theatres Subscription on Paypal:

To cancel your Cinemark Theatres subscription on PayPal, do the following:

  1. Login to .
  2. Click "Settings" » "Payments".
  3. Next, click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll see a list of merchants you've subscribed to. Click on "Cinemark Theatres" or "Cinemark USA" to cancel.

What to do if you Subscribed directly on Cinemark Theatres's Website:

  1. Reach out to Cinemark USA - the company behind Cinemark Theatres directly: Get all Cinemark Theatres's contact details here

  2. Visit Cinemark Theatres website: Click to visit .

  3. Login to your account.
  4. In the menu section, look for any of the following: "Billing", "Subscription", "Payment", "Manage account", "Settings".
  5. Click the link, then follow the prompts to cancel your subscription.

How to delete Cinemark Theatres account:

  1. Reach out directly to Cinemark Theatres via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.

Delete Cinemark Theatres from iPhone:

To delete Cinemark Theatres from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold Cinemark Theatres until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the Cinemark Theatres app.

Delete Cinemark Theatres from Android:

  1. Open your GooglePlay app and goto the menu.
  2. Click "My Apps and Games" » then "Installed".
  3. Choose Cinemark Theatres, » then click "Uninstall".


Introducing the updated Cinemark Theatres app. Enjoy easy access to showtimes, movie tickets & info, and the Cinemark Movie Rewards program! With the Cinemark app you can: • Get tickets in advance • Reserve your seats • Access your Cinemark Movie Rewards account • Browse your favorite theatres • View your Gift Card balance • View ticket purchase history Cinemark Theatres offer additional amenities at select movie theatres including: • Comfortable Luxury Loungers recliners • More food and drink options, your favorite concession items, as well as dine-in options • More ways to watch your favorite movies in Cinemark XD, RealD 3D, IMAX, and D-Box Cinemark now presents Cinemark Movie Rewards: Your Path to Free Tickets & More! Become a Movie Fan for free and enjoy: • Earn 1 point per $1 Spent • Access member exclusives, advance screenings, and tickets • Redeem points for rewards, tickets, concessions, and more You can also upgrade to Cinemark Movie Club, the Movie-Lover’s Membership, and get more: • One 2D ticket per month* • Unused tickets roll over • 20% off concessions • Waived online fees *Visit for details If you experience app-related issues please click on More > Guest Services > Contact to report it. Download the updated Cinemark app today!

Reviews & Common Issues: 5 Comments

By Ob_nite

Loves Cinemark

I love love this app! Its easy to browse the different times for movies in different theaters that are close. Also super great to be able to purchase tickets ahead of time. While I have not gotten a whole lot of points I was able to redeem a few merchandise items so that was so cool to do. I’m also bought in to be a Cinemark member so I get great discounts for movies even premier events which brings ticket prices down and as an older sister of 3 I’m always buying 2 or more tickets so discounts are great! My only complaints is the cinemode feature which when you turn it on during a movie and then turn it off when it ends, it should give you a discount or coupon (I’m all about discount though these aren’t that great) but often mine keeps crashing in the theater. As well as looking for a more convenient way to look up seat arrangements it’s hassling to have to press the amount of ticket that are going to be purchased then the thumb print (iOS) while trying to quickly get a check on what’s available. Nothing that is a deal breaker but would love to have easier navigation.

By kpmac1

Works well but big bug on new iPhone XR

This app does a lot. I really like it. But for some reason the app doesn’t seem to know that the XR is a FaceID device. I already had the app installed and was using TouchID on my old device. I upgraded to the new XR and then every time I tried to purchase tickets, the app would crash at the point it was trying to display the TouchID prompt. I deleted and reinstalled the app and when signing in, there is a “use TouchID” option even though this is a FaceID device. If I sign in with the TouchID option marked, the app immediately crashes. On an iPhone X and an iPhone XS, that TouchID option isn’t even available. So it appears the developers don’t know anything about the XR. Hope they fix this soon because I prefer using biometrics when purchasing tickets.

By Joyous Movie Goer


We love our local Cinemark - West Plano! That we can drive to it in under 5 minutes and see all of the best new releases, in the comfort of roomy luxury recliners, is awesome. To see so many great action adventure and sci-fi films in the 3-D D-Box seats is akin to being in the actual movie and experiencing all of the movements and vibrations while in a realistic 3-D visual concept. The Kettle Corn at our CINEMARK is it’s own food group, the staff are always friendly and accommodating and the theaters are always clean and enjoyable...not too hot and not too cold! It’s the most reasonably priced entertainment in town! We joined the CINEMARK Movie Club when it was first introduced, and have really gotten our money’s worth many times over! Thank you for that. 🇺🇸😉👍🏼

By Cheapoyromantico

Excellent Deals w/ this App

If you go to 2 or movies per month this is an incredible deal, especially if you buy for 2 or more people. You break even after the first movie and save big after that. This is also the easiest (only?) way to get a refund if you can't use your ticket. The app works perfectly every time. Might take awhile to get used to maneuvering within it, but that's ok for me. Hint: Be sure to highlight the star next to your favorite theaters. Makes life easier. Hint #2: always move your tickets to your phone's "wallet", in case phone reception is bad at the theater, which seems to happen a lot.

By FrustratappleappsRD

Fix the iPad tablet bug!!

I agree with other posts that since update offering monthly subscription I can’t get to the movies! No way to click on “don’t show again”. If I couldn’t get it to work on my iPhone I wouldn’t be able to book tickets on a mobile device on this site. It’s Shameful the way app versions are released these days and not tested in the real world. Tried deleting and signing in again, when trying to access the local Theatres it takes you to a map where you are locked into the screen. If I could give this app a ZERO I would, plus fire all the app developers.

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