How to Cancel StubHub

How to Cancel StubHub

Written by on 2022-01-27

We have made it super easy to cancel StubHub: Event Tickets subscription
at the root to avoid any and all mediums "StubHub Inc." (the developer) uses to bill you.
Now let us get into the crux of this guide.

Rate StubHub's Cancelation Policy


Complete Guide to Cancel and Delete StubHub: Event Tickets

There are a few things you must do and know before canceling subscriptions. They are:

  1. Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
  2. When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
  3. You must remember to manually cancel a subscription 24 hours before the trial period ends.

We have made it super easy to cancel StubHub: Event Tickets subscription at the root to avoid any and all mediums "StubHub Inc." (the developer) uses to bill you. Now let us get into the crux of this guide.


How to Cancel StubHub: Event Tickets Subscription on your iPhone or iPad.

  1. First, open the settings app and tap on your name.
  2. Then, tap on the "Subscriptions" tab.
    (Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore)
  3. Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
  4. Next, tap on StubHub (subscription) you want to review.
  5. Now, Tap on Cancel.
    (Note that if you don't see a "Cancel Subscription" button for StubHub: Event Tickets, then it's definitely canceled already. It won't be renewed anymore).

How to Cancel StubHub: Event Tickets Subscription on your Android device

To cancel StubHub subscription on Android, you need to realize that deleting the StubHub app alone won't cut it. Follow the steps below:

  1. First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
  2. Click on menu, then go to "Subscriptions".
  3. Choose the StubHub: Event Tickets subscription you wish to cancel and tap on the "Cancel Subscription" option.
  4. Finish up as directed.

Once your StubHub subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.

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How to Cancel StubHub: Event Tickets Subscription on a Mac computer.

To cancel StubHub subscription on your Mac, do the following:

  1. First open the Mac App Store, then click on your name at the bottom of the sidebar.
  2. Click on the "View Information" tab at the top of the window and sign in if asked to do so.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the StubHub: Event Tickets app and then click on "Cancel Subscription".

Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.

If you don't remember your password however, contact the App for help/to reset password.

How to Cancel StubHub: Event Tickets Subscription on Paypal.

To cancel your StubHub subscription on PayPal, do the following:

  1. First log into your PayPal account at .
  2. Click on the settings tab which is beside the logout option.
  3. Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll be shown a series of merchants' agreement you've transacted before. Click on "StubHub: Event Tickets" or "StubHub Inc." to cancel.
  5. You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to StubHub: Event Tickets.
  6. Then click "Done" on the verification page to complete the unsubscription.

What to do if you subscribed directly on StubHub's website?

Here's how to cancel your StubHub subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.

Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into StubHub's website or directly reach out to their payments provider.

Generally, here are some steps you can take if you find yourself in that fix:

  1. Finding the company's information, then reach out to them directly: Get all StubHub's contact details here

  2. Visit the website of StubHub. Click to visit .

  3. Login to your account.

  4. In the menu section, look for any of the following: "Billing", "Subscription", "Payment", "Manage account", "Settings".

  5. Click the link, then follow the prompts to cancel your subscription.

How to delete StubHub account

You might have created an account on StubHub during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.

Generally, here are some steps you can take if you need your account deleted:

  1. Reach out directly to StubHub via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.

Bonus: How to Delete StubHub: Event Tickets from your iPhone or Android.

Delete StubHub: Event Tickets from iPhone.

To delete StubHub from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold StubHub: Event Tickets until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the StubHub: Event Tickets app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.

Delete StubHub: Event Tickets from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose StubHub: Event Tickets, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.

How easy is it to cancel/delete StubHub?

Our crowdsourced data from StubHub and Justuseapp users, shows that it is Unrated to cancel a StubHub subscription.

If you haven't rated StubHub cancellation policy yet, Rate it here →.

What is StubHub: Event Tickets?

StubHub is the world’s top destination for ticket buyers and resellers. Prices may be higher or lower than face value. Buy and sell event tickets on the world's largest ticket marketplace. Over 10 million upcoming live sports events, concerts, theater shows, gigs and tours are available. StubHub recently ranked #1 in Newsweek’s America’s Best Customer Service 2019. Download the StubHub app today for amazing experiences right at your fingertips! Buy baseball tickets, football tickets, concert tickets and more from the day they go on sale up until the day of the event. Change of plans? Easily sell your tickets right from the app. Every order is 100% guaranteed, with customer service all the way to your seat. Get a coupon worth 120% of your original order if an event is cancelled. TOP REASONS TO DOWNLOAD THE STUBHUB APP: 1. Simple and easy: Buy and sell tickets in only a few taps 2. StubHub FanProtect™ Guarantee: Trusted by people worldwide, we back every order so you can buy and sell tickets with 100% confidence. If an event is cancelled, you will get a coupon worth 120% of your original order. 3. Find the best seats: Virtual 360-degree views help you find the right seats STUBHUB APP FEATURES: FIND THE BEST EVENTS ● Search for events by category, your interests, or location ● Sports events: Baseball, basketball, soccer, hockey, motorsports, football and more ● MLB tickets ● NFL tickets ● NCAA tickets and more ● Concert events: Let the fun find you with event recomm...

Stop ridiculous app charges!

Stop apps from taking your money without permission. Protect yourself! Get a Justuseapp Card and keep your subscriptions in check today.

Have a Problem with StubHub: Event Tickets? Report Issue

Leave a comment:

Why should I report an Issue with StubHub: Event Tickets?

  1. Pulling issues faced by users like you is a good way to draw attention of StubHub: Event Tickets to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a StubHub: Event Tickets customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using StubHub: Event Tickets.

User reviews of StubHub

  • By cherishrome


    When I went to purchase tickets, I was terrified of all the bad reviews so instead of blindly buying them online, I called them and told the automated messenger that I wanted to buy tickets. I was on hold for about 20 minutes and Fred picked up. I explained to him my worries and all the bad reviews and he explained to me how the company works and that he could help me purchase the tickets over the phone instead of online. I purchased them, the order went through. I got the tickets in my email the minute after the order went through. I had no problems getting the tickets and the price they told me was the price that came off of my account. No scams. If you’re worried about getting scammed by this company, but their tickets online!!! They are officially Ticketmaster tickets that I received. Fred was wonderful over the phone.

  • By Fleur Pouvoir


    I got tickets for a concert, sadly my better half told me he couldn’t get out of work that day. So I put the tickets for sell in StubHub and they sell in 2 days. So It wasn’t a total lost. Thank you so much StubHub. Update: Is a Fraude!! I got the mail that confirm the sell and since the tickets where on pdf the seller get them at the moment of the sell. That said on the mail and on the app, I didn’t get the tickes so I kept reviewing the app, nothing then I couldn’t get in to my account so I try to contact support and nothing chat would not connect. It say 2-5 days so I wasn’t that worry. After the 5th day try again to get in to my account (after the concert) and I could’t access again so then I got worry. So I try to connect again to the chat and thats when they told me that they do a review before you can use the account and that review wasn’t made so they cancel the sell and my account. I never got any notice for this!! I could try yo sell the tickets else where. And I still got the mail that said “the buyer got the tickets” so apparently the buyer get the tickets, the app keep all money and I got left with nothing!! FRAUDE!!!!!!!!!!!!!! Use the app under your own risk!! You can said you where not warn!!

  • By A Dez

    The fees are absolutely awful

    Bought some tickets by mistake (my bad there). Of course, no refunds. Stubhub will happily collect $70 in fees on the $200 tickets. So, only recourse is to sell them at a similar price. Relist the tickets at $200, another $15 in fees on each ticket. Enjoy the money, you ridiculous bozos! Thanks for literally nothing! Whoops, just kidding, the tickets can’t be relisted from the app or their website either! Guess I’m stuck with em. The customer service is friendly. They attempted to relist the tickets for me, but also encounter an error with no explanation. Now the issue has to be escalated because *news flash* the app isn’t capable of doing half of the things it’s supposed to do. What a grand old time I’m having. Hopefully, pending the actual sale of said tickets, I will only have paid $100 for nothing instead of $270 for nothing. Overall, would not recommend unless you own significant stock in this company.

  • By Elsenki

    I did not received my tickets

    I have never had a treatment like this one! I purchased five tickets for soccer game, first of all i had conversations with seller about my tickets to make sure that all information are right ( every things was okay), so two days before the game I tried many times to call them and mail them without any answer, they really wasted my time while trying to reach them, which make me going crazy with mailing, massaging and calling them, finally they answer, after this they told this is normal situation, “you will received your tickets within 24 hours “, the next day i am in the stadium waiting for them to send me anything but nothing been received, so i massaged them with ( the game will start about in 2 hours) they told me ( 100% that your tickets will received before the kick off ),and 10 minutes before the game I texted them the game will start in about 10 minutes and i still not having the tickets they replied me sir we apologize about that we can refund your money before the kick of and you can buy ticket in front of the stadium, i told them okay refund my money they replied me we have requested a refund for you, and i’m still waiting for my money. That’s really bad from you “Stubhub” to not letting me watch the game and without my money back.

  • By yahoomoma

    Buyers beware

    I purchased Blake Shelton tickets for tonight's concert and still haven't gotten my tickets. The sellers received my money and were suppose to download the tickets yesterday. I have called StubHub for the last two days and now the best they are offering is to stand up or a refund bc the only available seats left cost more than the tickets I paid for. It's not my fault..I wanted the tickets I paid for. They need to charge the seller for the cost of upgrading my tickets. I for one can't stand and my daughter's present is ruined if they don't make this right. We are suppose to leave in an hour and I still don't have tickets and I'm out a few hundreds of dollars. And one soon to be disappointed daughter when she finds out we dont have the tickets. This was a gift for her and also something she's looking forward to after taking her SAT test all morning. Way to go StubHub for not caring about your customers who have no control over what available tickets are left a few hours before the event. Guess you rather have empty seats than to make this right. TicketMaster will be my go to from now on. This was suppose to be a fun mother/daughter night.

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