delete MyOncor

How to Delete MyOncor

Published by Oncor Electric Delivery LLC on 2024-01-26

We have made it super easy to delete MyOncor account and/or app.

Guide to Delete MyOncor

Things to note before removing MyOncor:

  1. The developer of MyOncor is Oncor Electric Delivery LLC and all inquiries must go to them.
  2. Under the GDPR, Residents of the European Union and United Kingdom have a "right to erasure" and can request any developer like Oncor Electric Delivery LLC holding their data to delete it. The law mandates that Oncor Electric Delivery LLC must comply within a month.
  3. American residents (California only - you can claim to reside here) are empowered by the CCPA to request that Oncor Electric Delivery LLC delete any data it has on you or risk incurring a fine (upto 7.5k usd).
  4. If you have an active subscription, it is recommended you unsubscribe before deleting your account or the app.


How to delete MyOncor account:

Generally, here are your options if you need your account deleted:

Option 1: Reach out to MyOncor via Justuseapp. Get all Contact details →

Option 2: Visit the MyOncor website directly Here →

Option 3:   Contact MyOncor Support/ Customer Service:

  1. 100% Contact Match

How to Delete MyOncor from your iPhone or Android.

Delete MyOncor from iPhone.

To delete MyOncor from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold MyOncor until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the MyOncor app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.

Delete MyOncor from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose MyOncor, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.

Have a Problem with MyOncor? Report Issue

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What is MyOncor?

More power at your fingertips. With this app, customers can instantly access their account and report outages, manage new service requests and receive real-time updates from Oncor. Features include: REPORT OUTAGES • Report power outage and street light issues • Check your current outage status and your outage history • Track estimated restoration times quickly from your mobile device • View outage information using current location or Google Maps MANAGE NEW SERVICE REQUESTS • Start and track new service for your construction project • Manage multiple properties and locations • Access builder and developer resources REAL-TIME ONCOR NEWS UPDATES • Read articles from Oncor’s blog, The Wire • Find important safety information to keep you and your family safe before, after and during severe weather • Receive energy efficiency tips to help manage your energy consumption and save on your electric bill • Stay up-to-date with Oncor social media accounts *To use this app, you must be a custo...

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