How to Cancel My Sprint

How to Cancel My Sprint

Written by on 2022-04-14

We have made it super easy to cancel My Sprint Mobile subscription
at the root to avoid any and all mediums "Sprint" (the developer) uses to bill you.
Now let us get into the crux of this guide.

Rate My Sprint's Cancelation Policy


Complete Guide to Cancel and Delete My Sprint Mobile

There are a few things you must do and know before canceling subscriptions. They are:

  1. Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
  2. When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
  3. You must remember to manually cancel a subscription 24 hours before the trial period ends.

We have made it super easy to cancel My Sprint Mobile subscription at the root to avoid any and all mediums "Sprint" (the developer) uses to bill you. Now let us get into the crux of this guide.


How to Cancel My Sprint Mobile Subscription on your iPhone or iPad.

  1. First, open the settings app and tap on your name.
  2. Then, tap on the "Subscriptions" tab.
    (Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore)
  3. Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
  4. Next, tap on My Sprint (subscription) you want to review.
  5. Now, Tap on Cancel.
    (Note that if you don't see a "Cancel Subscription" button for My Sprint Mobile, then it's definitely canceled already. It won't be renewed anymore).

How to Cancel My Sprint Mobile Subscription on your Android device

To cancel My Sprint subscription on Android, you need to realize that deleting the My Sprint app alone won't cut it. Follow the steps below:

  1. First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
  2. Click on menu, then go to "Subscriptions".
  3. Choose the My Sprint Mobile subscription you wish to cancel and tap on the "Cancel Subscription" option.
  4. Finish up as directed.

Once your My Sprint subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.

How do I remove my Card from My Sprint?

Removing card details from My Sprint if you subscribed directly is very tricky. Very few websites allow you to remove your card details. So you will have to make do with some few tricks before and after subscribing on websites in the future.

Before Signing up or Subscribing:

  1. Create an account on Justuseapp. signup here →
  2. Create upto 4 Virtual Debit Cards - this will act as a VPN for you bank account and prevent apps like My Sprint from billing you to eternity.
  3. Fund your Justuseapp Cards using your real card.
  4. Signup on My Sprint Mobile or any other website using your Justuseapp card.
  5. Cancel the My Sprint subscription directly from your Justuseapp dashboard.
  6. To learn more how this all works, Visit here →.

After Signing Up:

  1. If you didn't use a Justuseapp Card when you subscribed, your only option is to contact My Sprint directly. Get their Contact info →

How to Cancel My Sprint Mobile Subscription on a Mac computer.

To cancel My Sprint subscription on your Mac, do the following:

  1. First open the Mac App Store, then click on your name at the bottom of the sidebar.
  2. Click on the "View Information" tab at the top of the window and sign in if asked to do so.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the My Sprint Mobile app and then click on "Cancel Subscription".

Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.

If you don't remember your password however, contact the App for help/to reset password.

How to Cancel My Sprint Mobile Subscription on Paypal.

To cancel your My Sprint subscription on PayPal, do the following:

  1. First log into your PayPal account at .
  2. Click on the settings tab which is beside the logout option.
  3. Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll be shown a series of merchants' agreement you've transacted before. Click on "My Sprint Mobile" or "Sprint" to cancel.
  5. You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to My Sprint Mobile.
  6. Then click "Done" on the verification page to complete the unsubscription.

What to do if you subscribed directly on My Sprint's website?

Here's how to cancel your My Sprint subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.

Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into My Sprint's website or directly reach out to their payments provider.

Generally, here are some steps you can take if you find yourself in that fix:

  1. Finding the company's information, then reach out to them directly: Get all My Sprint's contact details here

  2. Visit the website of My Sprint. Click to visit .

  3. Login to your account.

  4. In the menu section, look for any of the following: "Billing", "Subscription", "Payment", "Manage account", "Settings".

  5. Click the link, then follow the prompts to cancel your subscription.

How to delete My Sprint account

You might have created an account on My Sprint during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.

Generally, here are some steps you can take if you need your account deleted:

  1. Reach out directly to My Sprint via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.

Bonus: How to Delete My Sprint Mobile from your iPhone or Android.

Delete My Sprint Mobile from iPhone.

To delete My Sprint from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold My Sprint Mobile until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the My Sprint Mobile app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.

Delete My Sprint Mobile from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose My Sprint Mobile, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.

How easy is it to cancel/delete My Sprint?

Our crowdsourced data from My Sprint and Justuseapp users, shows that it is Very Easy to cancel a My Sprint subscription.

If you haven't rated My Sprint cancellation policy yet, Rate it here →.

What is My Sprint Mobile?

The My Sprint app keeps customers in-the-know while on-the-go. It’s got the basics you need like bill pay and support as well as the fun stuff like custom offers and app-exclusive experiences. Your account is always at your fingertips with the My Sprint app. Please tell us what you think at [email protected]

Stop ridiculous app charges!

Stop apps from taking your money without permission. Protect yourself! Get a Justuseapp Card and keep your subscriptions in check today.

Have a Problem with My Sprint Mobile? Report Issue

Leave a comment:

Why should I report an Issue with My Sprint Mobile?

  1. Pulling issues faced by users like you is a good way to draw attention of My Sprint Mobile to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a My Sprint Mobile customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using My Sprint Mobile.

User reviews of My Sprint

  • By ftyjeerggg


    WoW why can’t Sprint get it Together?? The App is not working like it should (AGAIN) First page states page cannot be loaded. Underneath this it says Pull down to Reload. Of coarse Nothing Happens.! Call and Discuss this matter with Sprint and they want. Me to delete the App and reinstall, Or Update it. Of Coarse I do all this before I even call them. I’m then asked a lot of Questions most of them having nothing to do with the issue I called about..So now I’m asked to Delete and Reinstall and check for updates (again) Now do all this again ad they will call me back in an hour. We will see if they call me back, Also bought a Refurbished iPhone 7 and the home button looked to be Scratched which I could live with when getting home it started act up when using the home button a closer inspection reveals it is cracked, So took it back and was exchange for another, Using this second iPhone the hearing was horrible and could only be heard well on loud speakers, Took it back and they said it was a Typical iPhone WoW these guys are good the one I was dealing with both times was a pretty nice guy but would be better and probably a bit Smarter if he would stay off the Opioids, the other person was having a conversation with a girlfriend or a Hot Momma and really didn’t have time for my problems. I guess I’m just wishing for better service and products and things to work better.?! Hopefully Sprint will make a come back.

  • By Cats' N Bearz

    Rough Service in some areas but A+++ in customer service!!!

    I homeschool so I am at home 28 hours a day unless we go on an excursion/field trip. Since I am home all of time I turn my data off and use wi-do only in order to not use a lot of data. However, when I do leave the house and depending on the area where my other half and I are at the cell service can be downright “struggle service!!!” I live in a pretty metropolitan area so it is not as though I live on the outskirts of town. All of this still does not stop me from leaving due to the AMAZING customer service I have received from them!!! AMAZING!!! Let me tell you I have cancelled many subscriptions and services, faster than a married man leaving a hen house, due to bad customer service. If I have an issue they are always quick to help find a solution and resolve as though I am a top priority customer. I could not have asked for better customer service so I will take the caveat of having weak or sometimes off cell service.

  • By evy213

    Invaded my province

    The first day I got this phone and my sprint account they were supposed to change my number to a new phone and instead they took my phone number and gave it to a totally different person she had my phone number and information for three days I am highly highly upset and I pay a whole lot of money for this phone and this bill I got no compensation for this at all I still have to pay thousand dollars for this phone not to mention $100 a month for my phone bill but you guys can violate my personal and privateInformation to another client I am highly upset and disrespected by sprint and no one showed any effort to compensate me with anythingI will hold onto this account for a couple months but I’m leaving Sprint just so you know unless you guys can show me something positive to help me out for my suffering and that you guys day for three days this lady at my account my text my phone number I am highly upset thank you

  • By coopwifey

    Sprint is the worst!

    Like a fool, I switched to Sprint from AT & T, and I have regretted it every day since!! They make false promises, charge you more than they assured you your monthly bill would be per month, have terrible service AND the worst customer service I have ever experienced. And good luck if you happen to get a bad phone! You will just have to deal with it because once you sign up, you are insignificant to anyone Sprint from that day forward. They are only helpful the day you sign up!! I have nothing good to say about Sprint!! They owe me money for a deposit I made that was supposed to be credited back to my debit 6 months ago, they assured me it would be when I paid another full deposit on the phone I exchanged the initial crappy phone for. Have chatted with customer service about it, they referred me to the store, who tried to direct me back to customer service, asked to talk to a manager, he wanted to see my receipt, which to his surprise, I still had! He grumbled something about being right back, and came back 10 min later saying he was gonna call corporate and have them send me a check, and that he would call me when he knew approximately when that would be sent out. That was 4 1/2 months ago, never heard a thing and never received any check!! I’m stuck with Sprint for Lord knows how long, and it makes me miserable every day!! DONT EVER SWITCH TO SPRINT!!


    Sprint Is The Worst Service

    I switched to Sprint in 2016 from Metro PCS for hopes of getting better quality phones and phone service and possibly better customer service. And I am still kicking myself every day for doing so. Sprint did not honor the buy one get one free iphone offer that I switched for. They sent me two little cheap lg phones and made me pay FOR BOTH before I could add an iphone on my daughters line that I also paid for at the apple store. About six months after i switched from the lg and sent it back AFTER I PAID FOR IT, I noticed Sprint was charging me a monthly lease fee for my apple phone. NOTHING has been corrected I have the worst experiences trying to communicate with Sprint as they are based out of the middle east. I am also a single mother that works very hard for her money, AND I am battling cancer on top of this cellular nightmare. Sprint has been ripping me off for almost 3 years and no one wants to take responsibility or take action to correct their mistake. I am still being drug through the ringers and regret ever making the switch. I wish I could go back and rethink the decision but the damage is done. And as soon as I am able to look around for a different carrier I am canceling Sprint and never looking back!! Save yourself a bundle and a whole lot of precious time and dont get caught up in the Sprint web of greedy money hungry lies!

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