How to Cancel Optum Bank

How to Cancel Optum Bank

Written by on 2022-04-28

We have made it super easy to cancel Optum Bank subscription
at the root to avoid any and all mediums "Optum Inc." (the developer) uses to bill you.
Now let us get into the crux of this guide.


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Complete Guide to Cancel and Delete Optum Bank

There are a few things you must do and know before canceling subscriptions. They are:

  1. Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
  2. When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
  3. You must remember to manually cancel a subscription 24 hours before the trial period ends.

We have made it super easy to cancel Optum Bank subscription at the root to avoid any and all mediums "Optum Inc." (the developer) uses to bill you. Now let us get into the crux of this guide.



   

How to Cancel Optum Bank Subscription on your iPhone or iPad.

  1. First, open the settings app and tap on your name.
  2. Then, tap on the "Subscriptions" tab.
    (Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore)
  3. Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
  4. Next, tap on Optum Bank (subscription) you want to review.
  5. Now, Tap on Cancel.
    (Note that if you don't see a "Cancel Subscription" button for Optum Bank, then it's definitely canceled already. It won't be renewed anymore).




How to Cancel Optum Bank Subscription on your Android device

To cancel Optum Bank subscription on Android, you need to realize that deleting the Optum Bank app alone won't cut it. Follow the steps below:

  1. First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
  2. Click on menu, then go to "Subscriptions".
  3. Choose the Optum Bank subscription you wish to cancel and tap on the "Cancel Subscription" option.
  4. Finish up as directed.

Once your Optum Bank subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.



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How to Cancel Optum Bank Subscription on a Mac computer.

To cancel Optum Bank subscription on your Mac, do the following:


  1. First open the Mac App Store, then click on your name at the bottom of the sidebar.
  2. Click on the "View Information" tab at the top of the window and sign in if asked to do so.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the Optum Bank app and then click on "Cancel Subscription".

Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.

If you don't remember your password however, contact the App for help/to reset password.


How to Cancel Optum Bank Subscription on Paypal.

To cancel your Optum Bank subscription on PayPal, do the following:

  1. First log into your PayPal account at www.paypal.com .
  2. Click on the settings tab which is beside the logout option.
  3. Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll be shown a series of merchants' agreement you've transacted before. Click on "Optum Bank" or "Optum Inc." to cancel.
  5. You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to Optum Bank.
  6. Then click "Done" on the verification page to complete the unsubscription.




What to do if you subscribed directly on Optum Bank's website?

Here's how to cancel your Optum Bank subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.

Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into Optum Bank's website or directly reach out to their payments provider.

Generally, here are some steps you can take if you find yourself in that fix:

  1. Finding the company's information, then reach out to them directly: Get all Optum Bank's contact details here

  2. Visit the website of Optum Bank. Click to visit .

  3. Login to your account.

  4. In the menu section, look for any of the following: "Billing", "Subscription", "Payment", "Manage account", "Settings".

  5. Click the link, then follow the prompts to cancel your subscription.


How to delete Optum Bank account

You might have created an account on Optum Bank during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.


Generally, here are some steps you can take if you need your account deleted:

  1. Reach out directly to Optum Bank via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.




Bonus: How to Delete Optum Bank from your iPhone or Android.


Delete Optum Bank from iPhone.

To delete Optum Bank from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold Optum Bank until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the Optum Bank app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.


Delete Optum Bank from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose Optum Bank, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.



How easy is it to cancel/delete Optum Bank?

Our crowdsourced data from Optum Bank and Justuseapp users, shows that it is Unrated to cancel a Optum Bank subscription.

If you haven't rated Optum Bank cancellation policy yet, Rate it here →.



What is Optum Bank?

Make managing and paying for eligible health care expenses easier with the Optum Bank® app. Designed to provide users with access to their Optum Bank accounts, the app gives account holders the tools they need, from quick account snapshots to detailed account history.



Stop ridiculous app charges!


Stop apps from taking your money without permission. Protect yourself! Get a Justuseapp Card and keep your subscriptions in check today.





Have a Problem with Optum Bank? Report Issue

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Why should I report an Issue with Optum Bank?

  1. Pulling issues faced by users like you is a good way to draw attention of Optum Bank to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Optum Bank customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Optum Bank.


User reviews of Optum Bank


  • By Tchgeek
    4

    Great App, some login and Touch/Face ID options would be nice.

    Very useful, easy to use app that is essentially a pointer to mobile website content. The quick access to balances and receipt logging is very handy to have right on the phone. My only criticism is while the app does have Touch (and I assume Face) ID enabled by default there is no prompt like other banking apps have to enable such feature. This means the user has to always remember to log out if they want to renter a password each time they open the app.



  • By McCreacray
    4

    Couldn’t get to work

    I love the idea. I loaded it but couldn’t get it to launch in a week of trying. Today the sign in screen finally loaded but it would not recognize my log in and password. I can’t imagine I need a separate registration for the phone vs a PC so I finally gave up and deleted the app. Maybe some updates will get it working better and I’ll try again.



  • By Jrdavis0338
    4

    Needs one adjustment

    I absolutely love this app!! It’s so helpful for keeping track of my medical expenses. Plus I can’t pay my doctors straight through the app! I do wish when you paid something or at least made a payment it would show that somehow. I’m currently having to completely delete entries and redo them when a new bill comes in. Or am I doing it wrong?????



  • By Eramz
    3

    Good app, but needs improvement

    This is a pretty decent app, and better than many out there for larger financial institutions. However, it still has room for improvement. My main issue with the app is the ability to upload receipts via iphone/ipad, which can be cumbersome. The app limits you to uploading receipts from your camera or your photo library (no pdf's-unless you screenshot them and then upload the screenshot, or unless you uplod them via the regular desktop website). The other issue with this functionality is the fact that when you are creating an entry and need to upload multiple documents for a qualifed expense - say for example a receipt and visit summary as support for the expense- it does allow you to upload mutiple pages per entry, but when these are displayed in the receipts gallery, they will show as two separate thumbnails/entries. This is frustrating because soon your receipt gallery gets cluttered with so many thumbnails. Please fix these two issues, and will definitely give it a higher rating. Allow uploading of PDF's and other documents via the share sheet functionality or the Files app on iphone/ipad-do not limit this option to only photos Allow multiple pages to be stored under one entry/thumbnail in the receipt gallery (if I have a receipt, a visit summary, and a prescription from a doctors appointment and I want to upload them to have support for my qualified expense, I do not want to see three different thumbnails in the receipt gallery)



  • By DMBFan88
    3

    Decent app but a few features don’t work

    When going through the investment menu section, none of the page back and forward buttons work in the the top right corner. Also, if you try to enroll in the investment section, the required agreement check boxes don’t work. It is unfortunate that in under 5 minutes playing with the app I came across 2 navigation issues.




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