How to Cancel Greenlight Kids & Teen Banking

How to Cancel Greenlight Kids & Teen Banking

Written by on 2022-09-20

We have made it super easy to cancel Greenlight Kids & Teen Banking subscription
at the root to avoid any and all mediums "Greenlight Financial Technology, Inc." (the developer) uses to bill you.
Now let us get into the crux of this guide.


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Complete Guide to Cancel and Delete Greenlight Kids & Teen Banking

There are a few things you must do and know before canceling subscriptions. They are:

  1. Check the Terms, Service policy or Privacy policy of Greenlight Kids & Teen Banking to know if they support self-serve subscription cancellation or account deletion:
  2. Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
  3. When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
  4. You must remember to manually cancel a subscription 24 hours before the trial period ends.

We have made it super easy to cancel Greenlight Kids & Teen Banking subscription at the root to avoid any and all mediums "Greenlight Financial Technology, Inc." (the developer) uses to bill you. Now let us get into the crux of this guide.



   

How to Cancel Greenlight Kids & Teen Banking Subscription on your iPhone or iPad.

  1. First, open the settings app and tap on your name.
  2. Then, tap on the "Subscriptions" tab.
    (Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore)
  3. Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
  4. Next, tap on Greenlight Kids & Teen Banking (subscription) you want to review.
  5. Now, Tap on Cancel.
    (Note that if you don't see a "Cancel Subscription" button for Greenlight Kids & Teen Banking, then it's definitely canceled already. It won't be renewed anymore).



How to Cancel Greenlight Kids & Teen Banking Subscription on your Android device

To cancel Greenlight Kids & Teen Banking subscription on Android, you need to realize that deleting the Greenlight Kids & Teen Banking app alone won't cut it. Follow the steps below:

  1. First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
  2. Click on menu, then go to "Subscriptions".
  3. Choose the Greenlight Kids & Teen Banking subscription you wish to cancel and tap on the "Cancel Subscription" option.
  4. Finish up as directed.

Once your Greenlight Kids & Teen Banking subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.



How do I remove my Card from Greenlight Kids & Teen Banking?

Removing card details from Greenlight Kids & Teen Banking if you subscribed directly is very tricky. Very few websites allow you to remove your card details. So you will have to make do with some few tricks before and after subscribing on websites in the future.

Before Signing up or Subscribing:

  1. Create an account on Justuseapp. signup here →
  2. Create upto 4 Virtual Debit Cards - this will act as a VPN for you bank account and prevent apps like Greenlight Kids & Teen Banking from billing you to eternity.
  3. Fund your Justuseapp Cards using your real card.
  4. Signup on Greenlight Kids & Teen Banking or any other website using your Justuseapp card.
  5. Cancel the Greenlight Kids & Teen Banking subscription directly from your Justuseapp dashboard.
  6. To learn more how this all works, Visit here →.

After Signing Up:

  1. If you didn't use a Justuseapp Card when you subscribed, your only option is to contact Greenlight Kids & Teen Banking directly. Get their Contact info →


How to Cancel Greenlight Kids & Teen Banking Subscription on a Mac computer.

To cancel Greenlight Kids & Teen Banking subscription on your Mac, do the following:


  1. First open the Mac App Store, then click on your name at the bottom of the sidebar.
  2. Click on the "View Information" tab at the top of the window and sign in if asked to do so.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the Greenlight Kids & Teen Banking app and then click on "Cancel Subscription".

Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.

If you don't remember your password however, contact the App for help/to reset password.


How to Cancel Greenlight Kids & Teen Banking Subscription on Paypal.

To cancel your Greenlight Kids & Teen Banking subscription on PayPal, do the following:

  1. First log into your PayPal account at www.paypal.com .
  2. Click on the settings tab which is beside the logout option.
  3. Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll be shown a series of merchants' agreement you've transacted before. Click on "Greenlight Kids & Teen Banking" or "Greenlight Financial Technology, Inc." to cancel.
  5. You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to Greenlight Kids & Teen Banking.
  6. Then click "Done" on the verification page to complete the unsubscription.



What to do if you subscribed directly on Greenlight Kids & Teen Banking's website?

Here's how to cancel your Greenlight Kids & Teen Banking subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.

Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into Greenlight Kids & Teen Banking's website or directly reach out to their payments provider.

Generally, here are some steps you can take if you find yourself in that fix:

  1. Finding the company's information, then reach out to them directly: Get all Greenlight Kids & Teen Banking's contact details here

  2. Visit the website of Greenlight Kids & Teen Banking. Click to visit .

  3. Login to your account.

  4. In the menu section, look for any of the following: "Billing", "Subscription", "Payment", "Manage account", "Settings".

  5. Click the link, then follow the prompts to cancel your subscription.


How to delete Greenlight Kids & Teen Banking account

You might have created an account on Greenlight Kids & Teen Banking during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.


Generally, here are some steps you can take if you need your account deleted:

  1. Reach out directly to Greenlight Kids & Teen Banking via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.

  3. Check Greenlight Kids & Teen Banking's Privacy/TOS/Support channels below for their Data-deletion/request policy and contact them:

    *Pro-tip: Once you visit any of the links above, Use your browser "Find on page" to find "@". It immediately shows the neccessary emails.



Bonus: How to Delete Greenlight Kids & Teen Banking from your iPhone or Android.


Delete Greenlight Kids & Teen Banking from iPhone.

To delete Greenlight Kids & Teen Banking from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold Greenlight Kids & Teen Banking until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the Greenlight Kids & Teen Banking app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.


Delete Greenlight Kids & Teen Banking from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose Greenlight Kids & Teen Banking, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.


How easy is it to cancel/delete Greenlight Kids & Teen Banking?

Our crowdsourced data from Greenlight Kids & Teen Banking and Justuseapp users, shows that it is Very Easy to cancel a Greenlight Kids & Teen Banking subscription.

If you haven't rated Greenlight Kids & Teen Banking cancellation policy yet, Rate it here →.



What is Greenlight Kids & Teen Banking?

Greenlight is the debit card and banking app for kids and teens, complete with an educational investing platform for the whole family. With the Greenlight app, kids and parents have companion apps with two different experiences. Kids learn to save, earn, invest, spend and give — with parent approval on every transaction. Parents can choose the exact stores where their kids spend, manage chores and allowances, set parent-paid interest rates and more. Parents can also invest for their kids’ futures — college, first car or any other goals. Kids can’t spend what they don’t have. No overdraft fees. No overspending. No surprises. PARENTS CAN: - Invest for college — or anything else — with an easy, flexible platform - Send money instantly - Receive real-time alerts of kids’ spending activity - Turn card on or off from the app - Manage chores - Approve kids’ investments - Automate allowances - Put limits on spending - Set parent-paid interest rates - Manage access and budgets for ATM withdrawals KIDS AND TEENS CAN: - Track balances in Save, Earn, Invest, Spend and Give accounts - Receive money from friends and family - Manage their own budgets - Learn to invest in stocks of their choice and research their favorite companies - Set savings goals - Set up direct deposit for their paychecks - Use Apple Pay, Google Pay and Samsung Pay SAFETY FIRST. AND SECOND. AND THIRD - Greenlight comes with an EMV chip and parent-controlled PIN - No cash back at the register to c...



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Comments


  • By Gwen

    I keep attempting to cancel my grand-daughter's Greenlight Card as she no longer has a need for it, but the App will not allow it.
    I have tried everything, but there is no way to delete it, and I am tired of paying $4.99 a month for a card that is not being utilized.
    I finally found the support email address, so hopefully they can assist me, as I don't want to be charged another $4.99.
    It is ridiculous to not be allowed to cancel something that I no longer have a use for and Greenlight needs to do better. It's almost as if you are forced to keep paying for something you do not need. $4.99 can add up over a long period of time and so far it has been almost a year for me. 12 X $4.99 is almost $60 a year. I would rather give that to my grand-daughter.




  • By Keva Sims

    I need to cancel my greenlight card for my daughter and son. It is very complicated in reference to what to do. I have money pending in my account for the card but I just want to cancel them both without being charged. We don’t even have cards and have not been sent any information on when they will arrive. I am and FBI agent and was told this was a great idea but I’m not sure this is safe and NEED to have it canceled ASAP




  • By Amber Eiquihua

    I want to cancel. I keep getting charged. I need someone to contact me before I take legal action. Thank you.





Reported Issues: 6 Comments

By L Schultz
Aug 11 2022

I need an account closed that was opened for my minor by someone who is not her legal guardian. I’d prefer not to have to take legal action.



By Gwen
Apr 20 2022

I keep attempting to cancel my grand-daughter's Greenlight Card as she no longer has a need for it, but the App will not allow it.
I have tried everything, but there is no way to delete it, and I am tired of paying $4.99 a month for a card that is not being utilized.
I finally found the support email address, so hopefully they can assist me, as I don't want to be charged another $4.99.
It is ridiculous to not be allowed to cancel something that I no longer have a use for and Greenlight needs to do better. It's almost as if you are forced to keep paying for something you do not need. $4.99 can add up over a long period of time and so far it has been almost a year for me. 12 X $4.99 is almost $60 a year. I would rather give that to my grand-daughter.



By Amber Eiquihua
Jan 13 2022

I want to cancel. I keep getting charged. I need someone to contact me before I take legal action. Thank you.



By Cheryl Holmen
Jul 28 2021

Cancel my account for both cards!



By Robert Austin
Jul 13 2021

I want to cancel my account but there doesn’t seem to be a simple way to do it. Please let me know how to cancel. They keep charging me the monthly fee and my daughter doesn’t use it.



By Jessie Jr Carranza
May 18 2021

I want to stop using greenlight. please let me know how I can cancel my account and subscription.





Have a Problem with Greenlight Kids & Teen Banking? Report Issue

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Why should I report an Issue with Greenlight Kids & Teen Banking?

  1. Pulling issues faced by users like you is a good way to draw attention of Greenlight Kids & Teen Banking to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Greenlight Kids & Teen Banking customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Greenlight Kids & Teen Banking.


User reviews of Greenlight Kids & Teen Banking


  • By Mommy's theft
    5

    Great customer service!

    Our kids received these cards for Christmas and they are loving the independence it brings! I had an issue where my child’s phone number had changed and was now my other child’s number and I couldn’t find a way to change this on the app so I emailed customer service and they respond the next day and got the info to change the info in the system. Very friendly, very thorough, very fast service!! Would recommend this to everyone!! Now my daughter can stop trying to buy things with handfuls of change she finds lol she can give the change to us and we put the amount on her card!!! Edit- we have had these cards for over a year now! Loving them even more with the new savings options!! Our kids can see how close or far they are from a special savings goal. PLUS now we can give their grandparents links to send them money straight to their cards for gifts!! No more lost birthday money!! We had old savings accounts for them at a bank but they aren’t even used now. The kids love being able to manage their own money at a glance in the app! Have used customer service a couple more times and have still been helped promptly and they are extremely nice!!



  • By NaiTheCutieTheOnly1
    5

    A 9 year-old that loves shopping

    Well I’m nine years-old and my mom got me this card. So the only reason why I have this card is because my uncle had recently not really but like 1 year ago he had made my cousins which are his children these nice cards and then he made my twin cousins one and then he made their older sister one. So I basically was a little bit jealous that they had a debit card with no money, but I realized that if I asked my mom for one it would be more likely that she puts the money that I get on Chinese New Year from my dad. So then I kept begging her until one day she did it and you guys sent me a message to join my mom, but she wanted it to be a surprise, but it still was because I don’t have my notifications on so I looked at my messages and saw it. Then I was so excited and when it got mailed my mom gave it to me and I put it in my wallet, but she still hasn’t put in the money because I recently just have gotten it. I recommend this debit card for kids that like to explore and learn how to count money. Also my 5 year-old cousin has one of these and hasn’t spent a thing. I highly suggest everyone trying this debit card for kids. Thanks Greenlight!!! -Nathalie-Stefania-Loo-Ramirez



  • By Nunyabuznes
    5

    Great Customer Service

    I just signed up for Greenlight however I confused it with another service that had feature I really thought would benefit my child. I am always nervous when canceling required a phone call, because it usually includes some really pushy attempts to make you stay. My husband was on the phone with one company over two hours trying to cancel. It’s scarred us for life! (Haha) So I braced myself and called Greenlight to cancel. After one man took my general information and then told me he was transferred me to the cancellation department, I automatically thought, oh great here we go. My defenses went up and I was ready to battle. Turns out Greenlight plans to add the feature I wanted in a couple months and was willing to give me discount in order to stay and have the opportunity to compare the two services. Being in defense mode, I wasn’t open to staying.... and I will say the guy on the phone was not remotely pushy and was super nice. The second I hung up I asked myself why I didn’t stay. I have had so many horrible customer service experiences, especially when trying to cancel a service it actually caught me off guard to have nice genuine customer service.



  • By Snack#1
    5

    Most helpful app ever

    We don't do allowance in our house, but we do have jobs the kids (3 teenagers) can do for money. I was really struggling to manage the pay outs, as I always had to have lots of small bills on hand. Then the kids would turn around and give me the cash because they mostly buy things online. It was a total logistical nightmare. Enter Greenlight. It is the perfect balance between simplicity and features. I got the account setup in a few minutes, cards came a few days later. I have scheduled transfers setup for the kids job pay. I can also add additional money to their cards with three clicks if they do something extra. It's easy to take money away if I need to doc their pay for any reason. Everything in life should be this easy! I just had to replace a lost card. It took less then 5 minutes on the automated phone system. First lost card is free. So far, everything on this app is fast, easy, and works perfectly. This was a great idea for an app and implemented very, very well. It saves me a ton of headache every week. Thanks Greenlight!!



  • By Parker, CO
    5

    It’s awesome

    6 months in and our 11 year old and 9 year old are 100% on board. My 11 year had a couple crisp 100 dollar bills he’s been saving for a long time now. He asked me to move 100 into green light. We made a choice to pay 5% interest so our kids can learn.. a couple days later my kid says, “Dad, I want to move my the rest of money into Greenlight because it’s not doing anything in the safe, at greenlight I’ll make interest on it.” Awesome lessons to experience at such an early age. Our kids hated the old school savings account deal. They would get money from gma or family, we would give them the old line about putting it in savings, then they would never see the money again. Sure they had savings accounts, but they were not learning anything about money and saving. With greenlight, it’s all interactive at a level they understand - with serious parental control that makes me feel comfortable. Our kids also use the earn function a lot.. if they want something we have them put in at least some work for it. We started out with 100 dollars in the parents account just to see how it would go. Now that we’re more comfortable with how it works, etc. we’re all in. Highly recommend this! Only drawback I can see right now is that my 9 year old doesn’t have a phone. She can still participate and have a debit card, but can’t experience the kid app side of this. Honestly it’s fine though because we can show her what’s going on with her account and explain it in real time.




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