How to Cancel Optum Financial

How to Cancel Optum Financial

Written by on 2022-11-01

We have made it super easy to cancel Optum Financial subscription
at the root to avoid any and all mediums "ConnectYourCare, LLC" (the developer) uses to bill you.
Now let us get into the crux of this guide.

How Easy is it to Cancel Optum Financial?


Complete Guide to Cancel and Delete Optum Financial

A few things to note and do before cancelling:

  1. Subscribing to a plan and not cancelling it manually will result in the plan auto-renewing.
  2. Cancelling a subscription during a free trial may result in losing the trial account.
  3. You must always cancel a subscription at least 24 hours before the trial period ends.


How to Cancel Optum Financial Subscription on iPhone or iPad:

  1. Open Settings » ~Your name~ » and click "Subscriptions".
  2. Click the Optum Financial (subscription) you want to review.
  3. Click Cancel.

How to Cancel Optum Financial Subscription on Android Device:

  1. Open your Google Play Store app.
  2. Click on Menu » "Subscriptions".
  3. Tap on Optum Financial (subscription you wish to cancel)
  4. Click "Cancel Subscription".

How to Cancel Optum Financial Subscription on a Mac computer:

  1. Goto your Mac AppStore, Click ~Your name~ (bottom sidebar).
  2. Click "View Information" and sign in if asked to.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the Optum Financial app and then click on "Cancel Subscription".

How to Cancel Optum Financial Subscription on Paypal:

To cancel your Optum Financial subscription on PayPal, do the following:

  1. Login to .
  2. Click "Settings" » "Payments".
  3. Next, click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll see a list of merchants you've subscribed to. Click on "Optum Financial" or "ConnectYourCare, LLC" to cancel.

What to do if you Subscribed directly on Optum Financial's Website:

  1. Reach out to ConnectYourCare, LLC - the company behind Optum Financial directly: Get all Optum Financial's contact details here

  2. Visit Optum Financial website: Click to visit .

  3. Login to your account.
  4. In the menu section, look for any of the following: "Billing", "Subscription", "Payment", "Manage account", "Settings".
  5. Click the link, then follow the prompts to cancel your subscription.

How to delete Optum Financial account:

  1. Reach out directly to Optum Financial via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.

Delete Optum Financial from iPhone:

To delete Optum Financial from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold Optum Financial until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the Optum Financial app.

Delete Optum Financial from Android:

  1. Open your GooglePlay app and goto the menu.
  2. Click "My Apps and Games" » then "Installed".
  3. Choose Optum Financial, » then click "Uninstall".


Managing and paying for eligible health care expenses on the go has never been easier with the Optum Financial mobile app. Designed with unique features like receipt capture and e-sign dependent care certification, you can easily manage account details, access transaction history and view balances - giving you maximum control over you accounts and healthcare finances. Mobile features include: • Access to view and manage all Optum Financial benefit accounts • View account balances and transaction history • Pay providers or reimburse yourself for qualified out-of-pocket expenses • View and manage claims • Receive smart in-app alerts for claims requiring attention • Capture and upload claims documentation through photo capture technology • Quick access to previously submitted documentation • Connect with a live customer care representative via mobile chat 24/7 • Manage account preferences and add account users • Access eligible expenses listing Access Instructions You will need to have an Optum Financial or ConnectYourCare health account to use this app. If you are an Optum Financial or ConnectYourCare customer and need to update your account credentials, please visit www.this ABOUT OPTUM FINANCIAL: Optum Financial is advancing the way account holders save and pay for care, connecting the worlds of health and finance in ways that no one else can. Optum Financial is the #1 ranked health accounts administrator with over $17.7B in customer assets under management. By developing proprietary technology and applying advanced analytics in new ways, Optum Financial helps reduce costs while helping people make better health decisions– creating a better health care experience for our customers.

Reviews & Common Issues: 5 Comments

By kbriggs1980

Huge time-saver

As an enthusiastic FSA participant, I benefit enormously from this well-integrated app. Being able to use my phone’s camera to process receipts saves me much time that used to be spent scanning PDFs or creating them from images. The app just takes the jpeg file perfectly. The service processes claims very promptly and direct deposit in my bank account is very reliable. I appreciate that it uses Apple’s facial recognition function for login to provide extra protection for my medical receipts. This really helps me take care of my family. THANK YOU!

By JulesSparkle2138

Useful app!

The CYC app is so easy to use. Uploading FSA and DCAP documents, including receipts and forms, for either reimbursement or outright payment is a breeze. Taking photos using your phone is so great vs. scanning hard copies. The claim status list is straightforward so you know which claims are taking longer to process and when the claims have been paid. Email notifications of when money is getting paid into your bank account as reimbursements are helpful. I highly recommend using this app.

By Sbr14

Great card

Very easy to use once you understand the can / can nots. All doctor bills come out of HRA until depleted then they use FSA. Not all items are can be purchased with card. I usually take to counter and pay with card, if item is not allowed card will not go through. If it does hold on to receipts, once item shows on account submit your receipts..

By richvohra

Connect Your Care makes it simple and easy

Connect your Care makes it simple and easy for its customers to submit claims. Early on we had some issues but they seem to be resolved and I just installed the app today and it couldn’t be easier. It said there was an error but looks like it went through

By Squeezemynuts2

What a welcome app this is!

I’m so glad my Union decided to use the myCYC app! So much easier to pay providers without laying out money, filling out forms, mailing them in, and finally getting reimbursed! I did have to remove one star for an annoying defect in their “date wheel” though. When you need to enter a date, a scroll wheel appears...but only part of it is visible. You have to kind of guess how to move the dials so you can set the date correctly. I did call them up and they made a service ticket for it. Said there would be an update to correct the problem. Hopefully so. I love this app!

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