How to Cancel Sutter Health My Health Online

Table of Contents:

1. Cancel on Iphone
2. Cancel on Android
3. Cancel on Mac
4. Cancel via Paypal
5. Cancel on Website
6. Delete Account
7. Delete App on Iphone
8. Delete App on Android
9. Cancellation Policy

There are a few things you must know about cancelling subscriptions. They include the following:

1. Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
2. When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
3. You must remember to manually cancel a subscription 24 hours before the trial period ends.

We have made it super easy to cancel Sutter Health My Health Online subscription at the root to avoid any and all mediums "Sutter Health" (the developer) uses to bill you. Now let us get into the crux of this guide.

   

How to Cancel Sutter Health My Health Online Subscription on your iPhone or iPad.

1. First, open the settings app and tap on your name.
2. Then, tap on the "Subscriptions" tab.
   (Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore)
3. Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
4. Next, tap on Sutter Health My Health Online (subscription) you want to review.
5. Now, Tap on Cancel.
   (Note that if you don't see a "Cancel Subscription" button for Sutter Health My Health Online, then it's definitely canceled already. It won't be renewed anymore).

How to Cancel Sutter Health My Health Online Subscription on your Android device

To cancel Sutter Health My Health Online subscription on Android, you need to realize that deleting the Sutter Health My Health Online app alone won't cut it. Follow the steps below:

1. First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
2. Click on menu, then go to "Subscriptions".
3. Choose the Sutter Health My Health Online subscription you wish to cancel and tap on the "Cancel Subscription" option.
4. Finish up as directed.

Once your Sutter Health My Health Online subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.

How to Cancel Sutter Health My Health Online Subscription on a Mac computer.

To cancel Sutter Health My Health Online subscription on your Mac, do the following:

1. First open the Mac App Store, then click on your name at the bottom of the sidebar.
2. Click on the "View Information" tab at the top of the window and sign in if asked to do so.
3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
4. Click "Edit" beside the Sutter Health My Health Online app and then click on "Cancel Subscription".

Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.

If you don't remember your password however, contact the App for help/to reset password.

How to Cancel Sutter Health My Health Online Subscription on Paypal.

To cancel your Sutter Health My Health Online subscription on PayPal, do the following:

1. First log into your PayPal account at www.paypal.com .
2. Click on the settings tab which is beside the logout option.
3. Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
4. You'll be shown a series of merchants' agreement you've transacted before. Click on "Sutter Health My Health Online" to cancel.
5. You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to Sutter Health My Health Online.
6. Then click "Done" on the verification page to complete the unsubscription.

What to do if your subscribed directly on Sutter Health My Health Online's website?

Here's how to cancel your Sutter Health My Health Online subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.

Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into Sutter Health My Health Online's website or directly reach out to the payments provider.

Generally, here are two steps you can take if you find yourself in that fix:

1. Finding the company's information, then reaching out. Contact Sutter Health My Health Online here →
2. If the company has an app they developed in the Appstore, you can try contacting Sutter Health (the app developer) for help through the details of the app.

How to delete Sutter Health My Health Online account

You might have created an account on Sutter Health My Health Online during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.

Generally, here are some steps you can take if you need your account deleted:

1. Reach out directly to Sutter Health My Health Online via Justuseapp. Get all Contact details →


2. Check Sutter Health My Health Online's Privacy/TOS/Support channels below for their Data-deletion/request policy and contact them:
   https://mho.sutterhealth.org
   https://mho.sutterhealth.org/myhealthonline/frequently-asked-questions.html
   

   *Pro-tip: Once you visit any of the links above, Use your browser "Find on page" to find "@". It immediately shows the neccessary emails.

Bonus: How to Delete Sutter Health My Health Online from your iPhone or Android.

Delete Sutter Health My Health Online from iPhone.

To delete Sutter Health My Health Online from your iPhone, Follow these steps:

1. On your homescreen, Tap and hold Sutter Health My Health Online until it starts shaking.
2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
3. Click on that X to delete the Sutter Health My Health Online app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.

Delete Sutter Health My Health Online from Android

1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
3. You'll see a list of all your installed apps on your phone.
4. Now choose Sutter Health My Health Online, then click on "uninstall".
5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.

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Our crowdsourced data from Sutter Health My Health Online and Justuseapp users, shows that it is Unknown: Awaiting ratings to cancel a Sutter Health My Health Online subscription.

Have you rated? If you haven't rated Sutter Health My Health Online, Rate it here →.

Use your existing My Health Online account at Sutter Health to manage your health information and send messages to your physician and care team from your mobile device. With Sutter Health’s My Health Online mobile app, you can: • Message your physician and care team • Review test results • Request prescription refills • Schedule and manage your appointments • View and pay your bill • View your immunization history, medications and health reminders • Access your family’s health information through proxy access • If you’ve joined a My Health Online pilot, you can integrate Apple HealthKit data into your medical record via the app You will need to have an active My Health Online account before you can start using the mobile app. If you do not yet have a My Health Online account, you can find out how to register on our website: https://mho.sutterhealth.org To learn more about My Health Online, visit our FAQs: https://mho.sutterhealth.org/myhealthonline/frequently-asked-questions.html Have feedback or need help? Select Contact Support within the app.

Your Name *

First Name *

Your Email *

Your Message *

1. Pulling issues faced by users like you is a good way to draw attention of Sutter Health My Health Online to your problem using the strength of crowds.
2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
4. If you are a Sutter Health My Health Online customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Sutter Health My Health Online.

• 
  By pathfindersarge

  5

  Best App!

  The App offers an easy navigation system for anyone to use. The fingerprint access makes the login process so much easier. I enjoy the ability to check my lab work results and set appointments with ease. So many features on the new app that makes this app the best I’ve used in the past ten years. For those who wrote a bad review, I suggest you educate yourself on how to utilize the app. Also, the app is not responsible for your doctors lack of response.



• 
  By TheRealTucknology

  5

  Helpful app

  Was able to easily log in, send and receive a message with my doctor, schedule an appointment and check in to an appointment ahead of time. App is simple and easy to use. I have no idea why there are so many negative reviews.



• 
  By Thesurfingroach

  5

  Works wel

  Works well on iOS. I turns on Touch ID and that worked fine too. I was able to see everything I needed and communicate with my doctor. Works exactly as expected. I didn’t have any of the issues that other people have described.



• 
  By brooksjohn80

  4

  I have an Issue!

  Great app! However I’ve lost the ability to select an exchange calendar when saving appointment. It will only save to iPhone base calendars. Also, can you develop a way to clear the notifications/reminders? They are fairly annoying how they nudge every time users log in. Thanks!



• 
  By bryanmeyer

  4

  Works well

  I don't like that they forced us to use an even more complex password in the app and online. There was a recent article that came out by the original author of recommended password requirements that explained there has been no increased security and that passwords that use multiple words (i.e. a phrase) are more effective.