Contact AT T Office Hand Support

Do not use this app or Office@Hand if you are a business and want to use this for your cell phone use. I found out the hard way! The customer service is horrible and there’s so many levels that you will need to talk to. You will spend hours and hours talking to tech service to help you figure this out and there’s no instructions about it so I hope no one ever talks you into using this. Even when I tried to cancel this service they screwed that up! So I had to have my account re-opened and they had to do another credit check to reopen my account so that I could go ahead and close it in Port my number back. What a nightmare! Beware!!!

Maybe it works when you live at a desk, but is klunky for mobile use. The configuration is not intuitive. The contact storage is terrible and feeds my iPhone based contacts countless duplicates. Caller ID is not transparent. I do not need this much complexity to receive or answer a phone call. We used this to manage a virtual office number, but it’s so klunky and ineffective, I just give clients my direct cell phone number. I would not recommend this app to anyone, and frequently gripe about its shortcomings to our corporate administrators.

This app has been nothing but trouble since I installed it. Our business runs on sending pictures of docs back and forth and even though the app promises to allow that, I've never had a picture come through. I ended up having to start using my personal phone number and never use this app because of the trouble it causes. I can't answer a call until I deny the first screen and accept the second one. What is that about?? Super frustrating. DO NOT SPEND MONEY ON THIS APP!